Floor Manager — Evening & Weekend Hospitality Lead

Harri; Bath; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Free hotel breaks

Heka wellbeing platform

Cycle to work scheme

Maternity/Paternity leaveEnhanced

Annual events

Training opportunities

Wellbeing support 24/7

Free meals on duty

On-site parking

Uniforms provided

Job summary

Emberwood Floor Manager role at Emberwood, a destination restaurant in Francis Hotel Bath, balancing guest experience with team leadership. 5 days out of 7, evenings and weekends, with a base salary of £30,960 plus Tronc (approx. £4–5k). Opportunity to grow within a supportive group under Sir Richard Sutton Ltd.

Role focuses on leading service, training junior staff, and ensuring top-tier guest satisfaction in a busy hospitality setting.

Qualifications

• At least 1 year of experience in a comparable position and environment.
• Guest-focused approach with emphasis on delivering an exquisite experience.
• Ability to train and guide junior team members in service standards.

Responsibilities

• Oversee guest interaction and drive repeat business.
• Ensure highest service standards and attention to detail during service.
• Lead training sessions and one-on-one coaching to upskill staff.
• Take sole duty management responsibility for restaurant, bar, terrace and lounge.
• Ensure compliance with Health and Safety standards during service.
• Collaborate with hotel teams to ensure warmth and generosity.
• Uphold the Emberwood brand with energy and enthusiasm.

Skills

Guest service

Staff training

Job description

Emberwood Floor Manager role at Emberwood, a destination restaurant in Francis Hotel Bath, balancing guest experience with team leadership. 5 days out of 7, evenings and weekends, with a base salary of £30,960 plus Tronc (approx. £4–5k). Opportunity to grow within a supportive group under Sir Richard Sutton Ltd.

Role focuses on leading service, training junior staff, and ensuring top-tier guest satisfaction in a busy hospitality setting.