Floor Manager

B&M Retail Limited; Plymouth; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Bonus potential

Holiday allowance

Staff discount

Training & progression

Employee assistance

Job summary

B&M Retail Limited in Plymouth is seeking a Floor Manager to lead a busy store, drive sales and uphold excellent customer experiences. You will manage a team, coach staff and ensure the shop floor is always ready for trade, playing a pivotal role in daily store success.

With a hands-on leadership style, you will prioritise availability, merchandising and customer service while supporting the wider management team in a fast-paced retail environment. A clear path for development is provided.

Qualifications

• Experience leading a team in fast-paced retail environments.
• Strong communication and people leadership skills.
• Ability to drive store performance and customer experience.

Responsibilities

• Lead and support colleagues to deliver high standards on the shop floor.
• Drive sales by ensuring products are available and well presented.
• Maintain merchandising, availability and store presentation to the highest level.
• Plan and prioritise workloads to ensure the store trades smoothly.
• Coach and develop colleagues to build confidence and performance.

Skills

Leadership

People management

Communication

Commercial awareness

Job description

Ready to take the next step in your retail leadership career and make a real impact on the shop floor?

We're looking for a driven and hands-on Floor Manager to join our Transit Way Retail Park store in Plymouth. This is an exciting opportunity for an experienced retail leader who thrives in a fast-paced environment, enjoys developing people and takes pride in delivering outstanding standards and customer experiences.

As a key member of the store management team, you'll play an important role in the day-to-day success of the store. Working closely with colleagues and fellow managers, you'll help drive sales, maintain excellent standards and create an environment where both customers and colleagues can thrive.

At B&M, no two days are the same. Whether you're leading a team, supporting a major delivery, driving availability or ensuring the shop floor is ready for trade, you'll be at the heart of the action, setting the standard and leading by example.

With over 800 stores across the UK and ambitious growth plans, there's never been a better time to join a growing business that's investing in its people, supporting career development and creating exciting opportunities for growth.

What You'll Be Doing

• Leading and supporting colleagues to deliver exceptional standards across the shop floor.
• Driving sales performance by ensuring products are available, well-presented and easy for customers to shop.
• Maintaining high standards of merchandising, availability and store presentation.
• Planning and prioritising workloads to ensure the store is ready to trade.
• Coaching and developing colleagues to build confidence, capability and performance.
• Responding quickly to changing priorities and supporting the wider management team where needed.

What We're Looking For

We're keen to hear from leaders who can:

• Lead from the front, demonstrating high standards and a strong work ethic.
• Build positive relationships and create a collaborative team environment.
• Take ownership of their area and make decisions that support store performance.
• Adapt quickly in a fast-moving retail environment and maintain focus under pressure.
• Support and develop colleagues, helping them perform at their best.
• Deliver an excellent shopping experience by maintaining outstanding operational standards.

You'll Also Bring

• Experience leading a team within a fast-paced retail, hospitality or customer-focused environment.
• Strong communication and people leadership skills.
• Commercial awareness and an understanding of how to drive store performance.
• A passion for delivering high standards and operational excellence.
• Confidence managing priorities and making decisions in a busy environment.
• A hands-on approach and willingness to get involved wherever needed.
• Flexibility to work across days, evenings and weekends.

Why Join B&M?

• Competitive salary plus bonus opportunity
• Up to 33 days' holiday
• 10% discount at B&M and Heron Foods
• Extensive training and development opportunities
• Clear career progression within a growing business
• Exclusive retail and hospitality discounts
• Wellbeing support through our Employee Assistance Programme

B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.