Floor Manager

Novotel & ibis Balikpapan; Greater London; On-site; GBP 43,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

28 days holidays incl bank holidays

Pension

Life insurance

Medicash wellbeing plan

Free meals during shift

Job summary

Il Bambini Club in London is seeking a Floor Manager to lead the restaurant and bar team with warmth, energy and a hands-on approach.

You'll ensure service standards, manage reservations, collaborate with the culinary team, monitor H&S, and foster a lively, guest‑focused atmosphere from day to night. You’ll lead by example and keep the floor buzzing with energy.

Qualifications

• Experience leading hospitality teams with a hands-on approach.
• Demonstrated passion for guest service and hospitality.
• Ability to drive service excellence across shifts.

Responsibilities

• Lead restaurant and bar teams to deliver warm, seamless service.
• Manage floor operations, reservations, and floor plans.
• Oversee H&S compliance and cash handling, reporting revenues.
• Collaborate with culinary team on menus and stock needs.
• Coach staff and support training of wine, food and beverage.

Skills

Team leadership

Hospitality passion

Positive impact

Service orientation

Adaptability

Teamwork

Job description

Company Description

We are looking for a passionate Floor Manager to be part of our team for our Il Bambini Club.

Il Bambini Club is brings its joyful trattoria spirit from Paris to London! A celebration of Italian generosity and colourful design, Bambini is all about live music, shared feasts, and a carefree atmosphere. We’re looking for a Floor Manager who can lead the team in delivering warm, seamless service and keep the floor buzzing with energy and charm, day and night.

Job Description

What you’ll do…

• Ensure the restaurant/bar area are H&S compliant for each shift
• Run the daily briefing for the restaurant/bar team
• Coordinating and running the reservations system
• Drafting Floor plan based on covers
• Supporting the Restaurant AGM with Food & Beverage stock; ordering, stock counts
• Support the Restaurant AGM on training of wine, food and beverage menus
• Cash handling and daily reporting of revenues as per hotel SOP's
• Responsible for the service on the floor and bar
• Responsible for the safe opening and closing of the restaurant
• Working with the culinary team on menus, service and product availability

Qualifications

• A natural at leading and managing others, you lead by example and create an environment where your team can be their best self
• Individuals. You're looking for a place where you can be you; no clones in suits here
• Passion for hospitality - whether that's a drink, a meal, an event or a bed for the night
• You're all about having a positive impact on the people you interact with, leaving them with a memorable experience
• You're not precious. We leave our egos at the door and help get stuff done
• You're up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard, supports each other and has fun along the way

Additional Information

• Competitive salary between 43K-45K per annumincluding TRONC.
• Up to 28 days holidays (inclusive of bank holidays), pension, and life insurance.
• A Medicash Plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• Goes without saying, but we'll feed you during your shift