Floor Manager

Levi Strauss & Co.; Ellesmere Port; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Employee discount

Job summary

Levi Strauss & Co. is seeking a Floor Manager at its Ellesmere Port flagship outlet. You will support the store management in driving KPIs, manage daily targets, and ensure an excellent customer journey.

The role involves stock, payroll, admin and rota duties while inspiring and coaching the team to achieve sales goals. The ideal candidate brings strong customer service, proven team leadership, and a track record of developing staff within a retail environment.

Qualifications

• Proven experience in customer service and leading a team.
• Track record of achieving KPIs and sales targets.
• Experience in store operations and rotas.

Responsibilities

• Support and deputise for management to deliver KPIs and track sales.
• Set daily/weekly targets and monitor performance.
• Assist with stock, payroll, admin and scheduling.
• Deliver exceptional 1-2-1 service to customers and develop the team through training.

Skills

Customer service

Team leadership

Job description

## Floor ManagerApply: LFO CHESTER CHESHIRE OAKS DESIGNER OUTLET, Ellesmere Port, United Kingdom: Full time: Posted Today: R-0158241As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.**Key parts of the role:*** Support and deputise if needed the management team in delivering KPI’s and implementing profit opportunities* Implement individual, daily and weekly sales targets for the store team to improve store performance* Monitor KPIs and teams performance through running reports and updating the management team* Assist with store operations such as stock management, payroll, admin and rota* Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first* Inspire, motivate and develop the team through training, coaching and product knowledge**Our ideal candidate:*** Passionate about the brand and living our values* Strong customer service skills and experience in efficiently managing a team* A good track record of developing and growing your team* Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations**As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.**As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co. So if you’re a lover of all things denim and think this role is for you please submit your application today!