Float Lettings Consultant

Beresfords Group; Chelmsford; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Birthday Day Off

Company Pension

Training & Development Opportunities

Company Events

Referral Programme

Retail vouchers for 'star' performers

Job summary

Beresfords Group in the United Kingdom is seeking a Float Lettings Consultant to provide essential cover across multiple lettings offices. You will liaise with tenants, understand their requirements and arrange property viewings, while building knowledge of the portfolio and negotiating terms between landlords and tenants.

The role emphasizes strong communication, IT proficiency with MS Office, and a professional customer-facing approach, with travel across offices and full UK driving license

Qualifications

• Own car and full UK driving license are essential.
• Some previous lettings or estate agency experience preferred but not required.
• Confident and professional with customers via phone and in person.
• Excellent communication and IT proficiency with MS Office.
• Able to learn quickly and work across multiple offices.

Responsibilities

• Liaising with potential tenants to understand requirements and make informed recommendations of suitable properties to rent.
• Developing a good understanding of the property portfolio across offices.
• Coordinating and conducting property viewings for prospective tenants.
• Negotiating terms between landlords and tenants.
• Carrying out periodic inspections to ensure properties are well maintained.

Skills

Customer service

Communication skills

Telephone etiquette

Full UK driving license

Own car

Tools

MS Office

Job description

We have an exciting opportunity for a Float Lettings Consultant to join us and provide essential support and cover across some, or all of our 9 lettings offices.

Duties will include:

• Liaising with potential new tenants to understand their individual requirements and backgrounds, to make informed recommendations of suitable properties to rent and landlords.

• Develop a good understanding of the property portfolio.

• Coordinating and conducting property viewings with prospective tenants.

• Negotiating terms between the landlord and tenants.

• Conducting periodic inspections of our rental properties to ensure they are being well maintained by the tenants in occupation.

Requirements:

• Own Car Essential.

• Some previous industry experience preferred but not essential, as full training will be provided. However, all those applying must confident and professional and used to dealing effectively with customer by telephone and face-to-face.

• Enthusiastic and competitive.

• Excellent communication skills, with a positive and professional approach.

• IT proficient, you will be familiar with MS Office packages and able to learn quickly.

• Full UK driving license and use of own car is essential.

Salary & Benefits

Basic salary is circa £27,000p/a, depending on relevant experience plus car allowance and performance related bonuses.

We also offer a range of additional benefits including those listed below, plus fantastic career opportunities for those who desire a structured career path.

• Birthday Day Off

• Company Pension

• Training & Development Opportunities

• Company Events

• Referral Programme

• Retail vouchers for 'star' performers

At Beresfords, our staff are at the core of all that we do which is why we have an extensive rewards system to demonstrate our commitment to our staff. If you join Beresfords, you can also enjoy your birthday as an additional day off if this falls on a working day. Annual holiday entitlement increases with length of service, plus a lucrative referral programme which rewards staff financially for passing business opportunities to other internal departments, and so much more!

Hours of Work

Full Time, 5 days per week, including Saturdays with a day off during the week. Our branch openings hours are 8:30am to 6:00pm, Monday to Thursday, 8:30am to 5:30pm Friday, and 9.00am to 4:00pm on Saturdays.