Flight Training Support Administrator Apprentice

Boeing Company; Crawley; On-site; GBP 14,000 - 18,000; Full time

Job summary

Boeing Company in Crawley, United Kingdom, offers a 16-month apprenticeship in Flight Training Support towards a Level 3 Business Administrator qualification. You will execute day-to-day processes, assist in flight training curriculum, and liaise with contract instructors while developing strong customer relationships.

The role requires excellent organizational skills, proficiency with IPSS and LMS systems, and the ability to manage multiple tasks in a dynamic, compliant environment.

Qualifications

• GCSEs (A-C) or equivalent required.
• Right to work in the UK; visa sponsorship not provided.

Responsibilities

• Maintain and monitor Flight Training curriculum revision status.
• Keep instructor records up-to-date (electronic and paper).
• Liaise with contract Flight Instructors via CCL and maintain customer relations.
• Prepare student training files and materials before courses.
• Assign students using IPSS and LMS systems.
• Manage student records and IPSS grading sheets.
• Administer course completion, certification and archiving.
• Reconcile instructor invoices and provide summaries to Head of Training.
• Check student prerequisites before course start date.
• Coordinate with vendors for training materials.

Skills

Customer relationships

Multi-tasking

Organizational skills

IPSS Enterprise system

LMS system

Education

GCSEs (A-C)

Tools

IPSS Enterprise

LMS

Job description

POSITION PURPOSE: The incumbent is responsible for executing the day-to-day processes within Flight Training Support and making operational decisions within the scope laid down by the Head of Flight Training. The apprenticeship program runs for 16 months, during which you will work towards achieving a Level 3 Business Administrator qualification.

• Flight Training curriculum monitoring, to ensure revision status is accurately executed
• Maintain accurate, up-to-date Flight Instructor electronic and paper records accurately
• Liaise with contract Flight Instructors through CCL whilst demonstrating excellent customer relationship skills
• Prepare all student training files and training material prior to course commencement
• Assign students using IPSS and LMS system
• Maintain electronic and paper records for all students undergoing Flight Training courses
• Monitor IPSS grading sheets and maintain the student master files
• Administer Course Completion, Certification and archiving process
• Reconcile Contract Instructor invoices and provide timely summaries and accruals to Head of Training
• Checking student pre-requisites before course commencement
• Liaise with vendors for supply of training materials
• To be proficient in raising and processing all purchase orders for the Flight Training department in accordance with Company process
• Liaise with the Scheduling team to assign appropriate Instructors to each course detail and to work through potential Instructor resource conflicts
• Represent the Flight Training team at the weekly Campus meeting
• Maintain adequate stocks of training materials including manuals
• Works closely with instructors and contracting agencies to ensure suitable instructor coverage for all training.
• Assigns Instructors and enters their names into IPSS for all training.
• Enters student names into IPSS for all internal instructors training
• Works closely with TRM to ensure emergent changes are resolved in a timely and efficient manner

Customer Focus: Excellent customer relationship skills, builds a rapport with Flight Instructors

Professional/Technical Expertise: Thorough knowledge of Flight Training curriculum and scheduling. Ability to fully utilise IPSS Enterprise system

Judgement: Identifies problems and implements solutions within scope set by CTO Manager

Collaboration: Ability to work effectively in a team environment, sharing information and making suggestions

Organization and Accomplishment of Work - Plans, prioritizes, completes work efficiently and cost effectively; manages multiple tasks simultaneously while achieving expected amount and quality of work Ability to multi task to meet tight deadlines

WORK ENVIRONMENT:

• Dynamic and fast paced
• Cross cultural
• Global interaction
• Extensive use of custom IT systems
• High responsibility to comply with regulations, 5 GCSEs (grades A - C) or equivalent
• Right to work in UK - We do not sponsor applicants for employment visa status.
• Relocation: This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.

Shift Not a Shift Worker (United Kingdom)

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.