Flight Training Support Administrator Apprentice

Boeing; Crawley; Hybrid; GBP 17,000 - 21,000; Full time

Job summary

Boeing United Kingdom Limited is seeking an Apprentice Flight Training Support Administrator in Crawley. The 16-month program leads to a Level 3 Business Administrator qualification. You will handle course preparation, records management, instructor liaison, and student file processing.

The role is office-based, on-site five days a week, with diverse responsibilities across training administration and vendor coordination. Candidates must have UK right to work and meet the GCSE requirements.

Qualifications

• Customer-focused approach to supporting Flight Training operations.
• Technical understanding of training records and administration.
• Good judgement when handling instructor and student data.
• Able to collaborate across teams including instructors, schedulers and vendors.
• Strong organizational skills to manage multiple courses and documents.

Responsibilities

• Monitor Flight Training curriculum revision status.
• Maintain flight instructor records (electronic and paper).
• Liaise with contract Flight Instructors and CP team to ensure smooth coordination
• Prepare student training files and materials before courses start
• Assign students using IPSS and LMS systems; manage course completion and archiving.

Skills

Customer focus

Technical expertise

Judgement

Collaboration

Organization

Education

5 GCSEs (A–C) or equivalent

Job description

Flight Training Support Administrator Apprentice**Company:**Boeing United Kingdom LimitedAt Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. **POSITION PURPOSE:** The incumbent is responsible for executing the day-to-day processes within Flight Training Support and making operational decisions within the scope laid down by the Head of Flight Training. The apprenticeship program runs for 16 months, during which you will work towards achieving a **Level 3 Business Administrator** qualification. **RESPONSIBILITIES:**· Flight Training curriculum monitoring, to ensure revision status is accurately executed· Maintain accurate, up-to-date Flight Instructor electronic and paper records accurately· Liaise with contract Flight Instructors through CCL whilst demonstrating excellent customer relationship skills· Prepare all student training files and training material prior to course commencement· Assign students using IPSS and LMS system· Maintain electronic and paper records for all students undergoing Flight Training courses· Monitor IPSS grading sheets and maintain the student master files· Administer Course Completion, Certification and archiving process· Reconcile Contract Instructor invoices and provide timely summaries and accruals to Head of Training· Checking student pre-requisites before course commencement· Liaise with vendors for supply of training materials· To be proficient in raising and processing all purchase orders for the Flight Training department in accordance with Company process· Liaise with the Scheduling team to assign appropriate Instructors to each course detail and to work through potential Instructor resource conflicts· Represent the Flight Training team at the weekly Campus meeting· Maintain adequate stocks of training materials including manuals· Works closely with instructors and contracting agencies to ensure suitable instructor coverage for all training.· Assigns Instructors and enters their names into IPSS for all training. Enters student names into IPSS for all internal instructors training· Works closely with TRM to ensure emergent changes are resolved in a timely and efficient manner **COMPETENCIES & SKILLS:*** Customer Focus: Excellent customer relationship skills, builds a rapport with Flight Instructors* Professional/Technical Expertise: Thorough knowledge of Flight Training curriculum and scheduling. Ability to fully utilise IPSS Enterprise system* Judgement: Identifies problems and implements solutions within scope set by CTO Manager* Collaboration: Ability to work effectively in a team environment, sharing information and making suggestions* Organization and Accomplishment of Work – Plans, prioritizes, completes work efficiently and cost effectively; manages multiple tasks simultaneously while achieving expected amount and quality of work Ability to multi task to meet tight deadlines **WORK ENVIRONMENT:*** Dynamic and fast paced* Cross cultural* Global interaction* Extensive use of custom IT systems* High responsibility to comply with regulations **Please note**: This position is office-based, and the successful candidate will be required to work on-site five days a week.**BASIC QUALIFICATIONS:*** 5 GCSEs (grades A – C) or equivalent* Right to work in UK - We do not sponsor applicants for employment visa status. **Relocation:**This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense. **Work Authorization:**This requisition is for a locally hired position in the UK. Candidates must have current legal authorization to work immediately in the United Kingdom. Boeing will not attempt to obtain Immigration and labour sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.******Language Requirements:******Not Applicable**Education:**Not Applicable**Relocation:**Relocation assistance is not a negotiable benefit for this position.**Security Clearance:**This position does not require a Security Clearance.**Visa Sponsorship:**Employer will not sponsor applicants for employment visa status.**Contingent Upon Award Program**This position is not contingent upon program award**Shift:**Not a Shift Worker (United Kingdom)