Flight Operations Specialist - London

Global Charter; Greater London; Hybrid; GBP 26,000 - 42,000; Full time

Job summary

Global Charter is seeking organised Flight Operations Specialists for its London team. You will coordinate private jet movements, monitor live flights and manage changing plans with brokers, operators, airports and vendors.

Roles include providing briefs, handling passenger requirements, and resolving day-to-day operational issues. Training is provided, with a shift pattern including in-office hours and regular after-hours rotation.

Qualifications

• Highly organised and detail-focused candidates.
• Strong written and verbal communication skills preferred.
• Proactive, reliable and able to own tasks.
• Ability to manage multiple priorities in a fast-changing environment.

Responsibilities

• Prepare and distribute flight briefs and operational information.
• Monitor live flights, delays and schedule changes.
• Coordinate catering, chauffeurs and passenger requirements.
• Liaise with operators, FBOs, airports and ground handlers.
• Ensure passenger and operational needs are communicated clearly.
• Maintain accurate trip info and CRM notes.
• Support brokers before and during flights.
• Resolve day-of-flight operational issues quickly and professionally.
• Assist with supplier invoices and financial updates.
• Monitor active trips through completion.

Skills

Highly organised

Attention to detail

Strong written and verbalcommunication

Proactive and reliable

Ability to manage multiple priorities

Calm under pressure

Job description

Global Charter is looking for highly organised and detail-focused Flight Operations Specialists to join our London team.

Once a private jet charter is confirmed, our Operations team helps ensure every detail is correctly coordinated through to completion. You will work closely with brokers, aircraft operators, airports, FBOs and suppliers, managing operational requirements, monitoring live flights and resolving issues when plans change.

The standard working pattern is Monday to Thursday in our Shoreditch office from 08:00 to 17:00, with Friday working from home. Following successful training, the role will also include late-shift and weekend operational cover on a 1 in 5 rota. The late shift runs Monday to Friday from 14:00 to 22:00, while weekend cover includes 2 days off in lieu.

We are open to both junior candidates looking to start a career in private aviation and experienced candidates from aviation, flight operations, charter, travel, logistics or a similar operational environment. Previous aviation experience is not essential for the junior position. What matters most is being organised, dependable and comfortable working in an environment where details can change quickly and accuracy matters.

What You’ll Be Doing

• Preparing and distributing flight briefs and operational information
• Monitoring live flights, delays, positioning sectors and schedule changes
• Coordinating catering, chauffeurs and other passenger requirements
• Liaising with aircraft operators, FBOs, airports and ground handlers
• Making sure passenger and operational requirements are communicated correctly
• Maintaining accurate trip information and operational notes within our CRM
• Supporting brokers before and during flights
• Resolving day-of-flight operational issues quickly and professionally
• Assisting with supplier invoices and booking financial updates
• Monitoring active trips through to successful completion

What We’re Looking For

• Highly organised with excellent attention to detail
• Calm and logical under pressure
• Strong written and verbal communication skills
• Proactive, reliable and comfortable taking ownership
• Able to manage multiple priorities at once
• Strong work ethic and team mentality
• Right to work in the UK without visa sponsorship

Experience in aviation, private charter, travel, hospitality, logistics or operations is advantageous but not essential for junior candidates.

What You’ll Get

• Full private aviation and operations training
• Clear progression as your experience develops
• Exposure to international private jet operations
• Industry-leading internal technology
• Support from experienced brokers and operations professionals
• The opportunity to take on greater responsibility as you progress

Why Global Charter?

Global Charter is a growing international private jet brokerage with teams across the UK, US, Canada and Dubai.

Our Operations team plays an important role in every charter we arrange. You will work on private jet movements around the world, from short European sectors to long-haul international flights, helping ensure each trip runs correctly from confirmation through to arrival.

This is an opportunity to build or advance a career in private aviation within a team where accuracy, communication and good judgement make a direct difference to the client experience.