FLIGHT HANDLER

Resolve Personnel Limited; Wythenshawe; On-site; GBP 17,000 - 22,000; Full time

Job summary

Resolve Personnel Limited is recruiting a Flight Handler for a Manchester Airport-based airline catering company. This role is customer service oriented, acting as an ambassador while ensuring accurate and secure delivery of airline meals to aircraft.

You will be the main point of contact between the company and flight staff, handling queries efficiently and promptly. The position is temp-to-perm with 9.5-hour shifts from 04:00 to 23:00, four days on, four days off, and a pay rate of £14 per

Qualifications

• Full clean UK Driving licence with no more than 6 points.
• Able to work well under pressure and be part of a team.
• Proven problem-solving, efficiency and organisational skills.
• Self-motivation, enthusiasm and ability to work on own initiative.
• Excellent written and verbal communication with a customer-centred approach.

Responsibilities

• Plan and coordinate daily workloads before each shift.
• Ensure all inflight meals and requests are assembled to client specifications.
• Place security seals on trollies prior to delivery to flights.
• Deliver items to aircraft and brief crew on menus.
• Ensure cabins are dressed to client specifications and hygiene standards.
• Adhere to company safety, security and cleaning measures.
• Interact professionally with colleagues, customers and clients.

Skills

Driving license

Teamwork

Under pressure

Customer service

Communication

Job description

We are currently recruiting for a Flight Handler for our client, a successful airline catering company based at Manchester Airport.

This is a Customer Service focused role and you will act as an ambassador for the company whilst ensuring the accurate and secure delivery of airline meals to the aircraft.

You will be the main point of contact between the company and flight staff and deal with any queries, requests etc efficiently and promptly.

Key Duties:

Plan and coordinate daily workloads before the start of each shift and work with colleagues to meet daily deadlines

Ensure all inflight meals, special requests and products are assembled according to Client Flight Specification

Place security seals on all trollies prior to delivery to flights

Deliver all items to aircraft and confirm menu briefing with crew to ensure flight is fully catered

Ensure colleagues have dressed cabins according to client's specifications

Responsible to make sure required airline standards are met regarding packing plans. (Full training will be given)

Effectively load airline food and catering supplies inside delivery trucks and at the Aircraft

Utilise effective communications to minimise delays and resolve problems

Multitasking and work under pressure

Lift and/or push approximately 50lbs

Assist with other duties within various departments as and when required

Adhere to Company safety measures in place

Adhere to security standards

Adhere to cleaning and hygeine standards

Interact with colleagues, customers and clients in a professional manner at all times

Any other duties as requested by your manager Required Skills:

Full clean UK Driving license with no more than 6 points

Able to work well under pressure and part of a team

Proven problem-solving skills, efficiency and organisational skills

Self-motivation, commitment, enthusiasm, the ability to work calmly under pressure and on your own initiative

Excellent communication skills, written and verbal with a customer centered approach to service delivery This is a temp to perm position and you will work
9.5 hour shifts between the hours of 04:00 - 23:00. Working 4 days on 4 days off shift pattern.

The pay rate is £14.