Flexible-Working Business Support Administrator

Ardgowan Hospice Ltd; Scotland; Ibrido; GBP 20.000 - 26.000; Tempo pieno

Descrizione del lavoro

Ardgowan Hospice in Inverclyde is seeking a motivated Business Support Administrator to join the Business Support team, delivering comprehensive administrative support with a strong focus on patient contact and referrals.

You will work with staff, volunteers, external professionals and patients/families, handling reception duties and maintaining documentation while supporting infection control audits and donor processing. HR contact available for enquiries.

Competenze

• Provide accurate administrative support for services with emphasis on patient correspondence and administration
• Retrieve, process, and monitor all incoming referrals
• Ensure information is communicated between team members and clinical staff
• Ensure patients are admitted to and discharged from clinical services accurately and timously on the patient database
• General administration duties including typing, photocopying, filing, shredding, scanning and updating spreadsheets
• Distribute incoming mail (email and post) and scan as appropriate
• Maintain stationery stock control
• Participate in Infection Prevention & Control audit team
• Support the Business Support Team Lead as required
• Handle incoming calls and direct as appropriate
• Welcoming and assisting patients, families and visitors
• Processing financial and non-financial donations
• Scheduling Reception Volunteer cover and updating materials for volunteer receptionists

Mansioni

• Provide accurate administrative support for all services as required with a strong emphasis on patient correspondence and administration
• Retrieve, process, and monitor all incoming referrals
• Ensure appropriate information is communicated effectively between team members and clinical staff
• Ensure patients are admitted to and discharged from the appropriate clinical service accurately and timeously on our patient clinical database by following referral, admission, discharge, and caseload processes
• Perform general administration duties as required by the Business Support Team Lead including typing, photocopying, filing, shredding, scanning updating spreadsheets and cash handling
• Distribution of all incoming mail (email and post) scanning as appropriate
• Maintain stationery stock control
• Participate in the Infection Prevention & Control audit team
• Support the Business Support Team Lead as required
• handle incoming calls and direct as appropriate
• welcoming and assisting patients, families, and non-patient visitors
• processing financial and non-financial donations
• scheduling of Reception Volunteer cover across the week
• updating materials and documentation for volunteer receptionists

Descrizione del lavoro

Ardgowan Hospice in Inverclyde is seeking a motivated Business Support Administrator to join the Business Support team, delivering comprehensive administrative support with a strong focus on patient contact and referrals.

You will work with staff, volunteers, external professionals and patients/families, handling reception duties and maintaining documentation while supporting infection control audits and donor processing. HR contact available for enquiries.