Flexible Part-Time Telephone Advisor | Training Provided

First Home Improvements; Tipner; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Part-time hours

Flexible working hours

Weekly pay

Full training provided

Immediate start

Friendly team

Small, close-knit team

Job summary

First Home Improvements is recruiting Telephone Advisors for flexible part-time work in a friendly, supportive office environment. You will talk with customers and help arrange appointments with our experienced representatives.

No prior contact centre experience is required; full training and ongoing support are provided to help you succeed. You’ll be part of a small team and work to fit around family commitments and busy schedules.

Qualifications

• No prior contact centre experience required; full training provided.
• Strong communication and customer-service mindset is essential.
• Able to work as part of a small team and manage appointments.

Responsibilities

• Speaking with customers over the telephone.
• Handling customer enquiries in a friendly and professional manner.
• Booking appointments with customers.
• Confirming and arranging appointments.
• Completing various customer paperwork and updating information.
• Maintaining accurate customer records.
• Working closely with the wider team to ensure appointments are organised efficiently.

Skills

Friendly and approachable

Confident speaking on the phone

Reliable and organised

Job description

First Home Improvements is recruiting Telephone Advisors for flexible part-time work in a friendly, supportive office environment. You will talk with customers and help arrange appointments with our experienced representatives.

No prior contact centre experience is required; full training and ongoing support are provided to help you succeed. You’ll be part of a small team and work to fit around family commitments and busy schedules.