Sales Advisor - Telecommunications

Telecom Acquisitions Ltd.; Horsham; On-site; GBP 20,000 - 38,000; Full time

Benefits offered by this job

Broadband discount

Holiday entitlement

Fresh fruit & breakfast bar

Discounts in Horsham

Pension scheme

Buy/sell holiday

Fridays fridge

Company events

Aviva Health care

Parking options

Eye care vouchers

Death in service

Job summary

Telecom Acquisitions Ltd. is expanding its Telesales team in Horsham and seeks experienced Advisors who excel in conversations and sales results. You will drive growth by making outbound calls to warm pre-qualified leads, assess customer needs, and tailor energy, broadband, and TV packages.

Join a fast-paced environment with strong commission potential, training provided, and clear progression opportunities as you help customers settle essential services before moving into a new home.

Qualifications

• Telesales experience or strong interest in outbound sales.
• Proven ability to engage warm leads and identify customer needs.
• Ability to record interactions and outcomes clearly in a CRM.

Responsibilities

• Make outbound calls to warm leads and identify sales opportunities.
• Help customers set up energy, broadband, and TV services.
• Match customer needs with tailored products and packages.
• Use strong communication to handle objections and maximise conversions.
• Meet daily and weekly sales targets with coaching support.
• Record all interactions accurately in the CRM.

Skills

Telesales

Outbound calling

Negotiation

Customer service

CRM usage

Job description

Hours: Core working hours Monday-Friday (8:30am-5:30pm)

Adhoc shift requirements subject to demand

Evening (6:30pm finish)

Saturday (9:00am-1.00pm)

Bank Holiday (9:00am-1.00pm)

About the Role

We're growing our Telesales team and looking for experienced, results-driven Telesales Advisors who thrive on customer conversations and achieving sales success. You will be driving business growth by making outbound calls, speaking exclusively to warm pre-qualified leads identifying customer needs and recommending tailored products and services.

Telecom Acquisitions Ltd works with leading partners such as British Gas, Sky, Virgin, O2, Talk Talk, Eon Next, Anyvan, Tru and Home Telecom, helping tenants set up essential utilities before they move into their new home.

You'll speak to tenants who are actively moving within the next few weeks and already need your help.

If you're confident, motivated and enjoy earning from your performance, this role offers strong commission potential and clear progression.

What you will be doing

Make outbound calls to warm leads using an automated dialler, engaging customers and identifying sales opportunities.

Helping customers set up essential utilities, including energy, broadband, and TV services.

Identify customer requirements and match them with tailored products and packages that meet their needs.

Use strong communication and negotiation skills to build trust, handle objections, and maximise conversion opportunities.

Consistently achieving daily and weekly sales targets with ongoing coaching and development support.

Accurately record all customer interactions, actions, and outcomes within the CRM system.

What we are looking for

A confident and engaging communicator who enjoys building relationships and speaking with prospective customers over the phone.

Target driven, able to work to individual and team performance goals while maintaining a strong focus on high-quality customer experience.

A positive, resilient attitude with a willingness to learn, embrace feedback, and continuously develop new skills and knowledge.

A supportive and proactive team player who works effectively in a fast-paced environment, contributing to team success while delivering an exceptional customer experience.

Previous telesales, sales, or customer service experience is advantageous, though not essential, as full training will be provided.

50% off Home Telecom broadband

after probation - completely FREE after 2 years.

25 days holiday

rising to 30 days with service + bank holidays + your birthday off.

Complementary fresh fruit and breakfast bar.

Local company discounts in Horsham.

Salary sacrifice pension scheme.

Buy and sell holiday scheme.

Friday fridge (end-of-week treats).

Regular company events: summer party, Christmas party, sports day & more.

Aviva Health Care - 24/7 Doctor, counselling & bereavement counselling.

Parking available free / discounted options.

Free eye care vouchers.

Death in service cover.

Ready to Join Us?

If you're passionate about people, thrive in a fast-paced environment, and want to be part of a company that's shaking up the telecoms industry, we'd love to hear from you.