Flexible NHS Bank Administrator: Reception & Data Entry

Gloshospitals; Gloucestershire Science & Technology Park; Remote; GBP 26,000 - 27,000; Full time

Job summary

Gloucestershire Hospitals NHS Foundation Trust is seeking a Bank Administrator (Band 3) on a zero-hours contract. The role provides administrative and clerical support across departments, with shifts varying according to service needs.

You will handle emails and calls, greet patients and visitors, maintain NHS systems, and support meeting coordination while upholding confidentiality and data protection. Ideal candidates will have GCSE English/Maths, good IT skills (Outlook, Word, Excel, Teams),

Qualifications

• GCSE Grade C/4 or above in English and Mathematics.
• Good IT literacy and experience with Microsoft Office.
• Excellent written and verbal communication in English.
• Ability to work independently and as part of a team.
• Experience in administrative/clerical/customer service.

Responsibilities

• Providing professional administrative and clerical support to clinical and non-clinical teams.
• Managing emails, telephone enquiries and correspondence in a timely and customer-focused manner.
• Greeting patients, visitors and colleagues, and providing reception/front-of-house support where required.
• Maintaining accurate electronic records and updating NHS information systems and databases.
• Processing documents, data entry, scanning, filing and document management activities.
• Supporting the organisation of meetings, preparing agendas and taking minutes where appropriate.
• Ensuring information is handled confidentially and in accordance with Trust policies, GDPR and NHS record-keeping standards.
• Working collaboratively with colleagues across departments and responding effectively to changing service needs.

Skills

Communication skills

Organisational skills

Time management

Teamwork

Confidentiality

Microsoft Office proficiency

Education

GCSE English/Maths

IT literacy

Tools

Outlook

Word

Excel

Teams

TrakCare

Job description

Gloucestershire Hospitals NHS Foundation Trust is seeking a Bank Administrator (Band 3) on a zero-hours contract. The role provides administrative and clerical support across departments, with shifts varying according to service needs.

You will handle emails and calls, greet patients and visitors, maintain NHS systems, and support meeting coordination while upholding confidentiality and data protection. Ideal candidates will have GCSE English/Maths, good IT skills (Outlook, Word, Excel, Teams),