Flexible NHS Administrative Specialist (Cross-Dept Support)

Gloucestershire Hospitals NHS Foundation Trust; Gloucester; Sur place; GBP 14 000 - 19 000; Temps partiel

Résumé du poste

Gloucestershire Hospitals NHS Foundation Trust is seeking a flexible bank administrator to provide high-quality administrative and clerical support across multiple departments on a zero-hours contract. You will handle emails, calls and reception duties, and maintain accurate electronic records within NHS information systems.

You may rotate across sites and teams, gaining experience in various administrative functions while upholding GDPR and NHS governance standards.

Qualifications

• Excellent communication and interpersonal skills.
• Good organisational and time management abilities.
• Confidence using Microsoft Office applications and digital systems.
• A flexible and proactive approach to work.
• The ability to work independently and as part of a team.
• A commitment to delivering excellent customer service to patients, staff and visitors.

Responsabilités

• Providing professional administrative and clerical support to clinical and non-clinical teams.
• Managing emails, telephone enquiries and correspondence in a timely and customer-focused manner.
• Greeting patients, visitors and colleagues, and providing reception/front-of-house support where required.
• Maintaining accurate electronic records and updating NHS information systems and databases.
• Processing documents, data entry, scanning, filing and document management activities.
• Supporting the organisation of meetings, preparing agendas and taking minutes where appropriate.
• Ensuring information is handled confidentially and in accordance with Trust policies, GDPR and NHS record-keeping standards.
• Working collaboratively with colleagues across departments and responding effectively to changing service needs.

Connaissances

Communication skills

Interpersonal skills

Organisational skills

Time management

Microsoft Office

Digital systems

Flexibility

Proactivity

Teamwork

Customer service

Outils

Microsoft Office

NHS information systems

Description du poste

Gloucestershire Hospitals NHS Foundation Trust is seeking a flexible bank administrator to provide high-quality administrative and clerical support across multiple departments on a zero-hours contract. You will handle emails, calls and reception duties, and maintain accurate electronic records within NHS information systems.

You may rotate across sites and teams, gaining experience in various administrative functions while upholding GDPR and NHS governance standards.