Flexible Housing Options Advisor - Early Intervention

CBT Clinics Ltd; St Albans; Hybrid; GBP 40,000 - 44,000; Full time

Benefits offered by this job

26.5 days annual leave

Flexible working

Professional fees reimbursement

Development and training

Discounted memberships

Online discounts platform

Job summary

St Albans City & District Council is seeking an Early Intervention Housing Options Advisor to support residents at risk of homelessness. The role involves assessing housing needs, developing Personal Housing Plans, and working with landlords and agencies to secure safe, sustainable housing outcomes.

The post is a fixed-term 18-month contract, full-time (37 hours/week) with flexible/hybrid working options. A strong focus on safeguarding, customer service and collaboration with partners is

Qualifications

• Excellent communication and customer service skills.
• Ability to build trust quickly with customers and partner organisations.
• Strong organisation, attention to detail and record-keeping.

Responsibilities

• Assess housing needs and develop Personal Housing Plans.
• Negotiate with landlords and partners to secure housing solutions.
• Manage a varied caseload and safeguard concerns; conduct home visits.

Skills

Effective Communication

Customer Service

Negotiation

Record Keeping

Multi-tasking

Job description

St Albans City & District Council is seeking an Early Intervention Housing Options Advisor to support residents at risk of homelessness. The role involves assessing housing needs, developing Personal Housing Plans, and working with landlords and agencies to secure safe, sustainable housing outcomes.

The post is a fixed-term 18-month contract, full-time (37 hours/week) with flexible/hybrid working options. A strong focus on safeguarding, customer service and collaboration with partners is