Flexible Hours General Practice Reception & Admin

Cardiff and Vale University Health Board; Huddersfield; On-site; GBP 18,000 - 23,000; Part time

Job summary

Cardiff and Vale University Health Board is seeking a friendly Receptionist for a general practice in Huddersfield. The role focuses on patient welcome, appointment scheduling, and handling telephone inquiries while supporting doctors and nurses during surgeries.

You will manage patient records, assist with registrations, and coordinate with health staff and external services. GCSE English and Maths are required, with knowledge of Systmone preferred.

Qualifications

• Good communication skills both written and verbal.
• Excellent interpersonal skills and a genuine desire to deliver a caring and efficient reception service.
• Good Team Worker
• Flexible to working pattern as changes may need to be made at short notice.
• Willingness to provide holiday and sickness cover when needed.

Responsibilities

• Answering all incoming telephone calls and passing on messages.
• Greet patients and assist with registrations and paperwork.
• Make appointments via the computerised system.
• Support Doctors and Nurses during surgery times as required.
• Liaise with staff and external providers and arrange transport as necessary.
• Maintain patient records (electronic and paper).
• Ensure clinics have required paperwork and forms.
• Cover for Reception Team Members as required.

Skills

Good communication

Interpersonal skills

Team player

Flexible working

Holiday/sick cover

Education

GCSE English

GCSE Maths

Tools

Systmone

Job description

Cardiff and Vale University Health Board is seeking a friendly Receptionist for a general practice in Huddersfield. The role focuses on patient welcome, appointment scheduling, and handling telephone inquiries while supporting doctors and nurses during surgeries.

You will manage patient records, assist with registrations, and coordinate with health staff and external services. GCSE English and Maths are required, with knowledge of Systmone preferred.