Flexible Delivery Driver - Friendly Customer Service

Tesco; New Milton; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Holiday allowance

Colleague Card discount

Wellbeing services

Life cover

Pension matching

Cycle-to-work

Job summary

Tesco’s Customer Delivery Drivers meet customers in their homes daily. This role is hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers back at base when needed.

Pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. We guarantee a minimum of 16 hours per week, though some locations may offer 12‑hour options.

Qualifications

• Must hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months with no more than 3 penalty points.
• Experience in delivering with care and providing friendly customer service is preferred.

Responsibilities

• Keep van and equipment clean, organised and ready for deliveries.
• Load and unload items safely, ensure roadworthy vehicle and perform checks.
• Communicate changes or substitutions clearly to customers and process refunds when needed.
• Handle products with care to maintain quality and customer trust.
• Deliver within the customer's time slot and provide warm, reliable doorstep service.

Skills

Reliability

Customer service

Teamwork

Tools

Driving licence (UK/EEA)

Job description

Tesco’s Customer Delivery Drivers meet customers in their homes daily. This role is hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers back at base when needed.

Pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. We guarantee a minimum of 16 hours per week, though some locations may offer 12‑hour options.