Flexible Delivery Driver: On-the-Road Customer Service

Tesco; Aylesbury; Presencial; GBP 18.000 - 26.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Holiday allowance

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with matching

Discounts & shares

Uniform provided

Descripción de la vacante

Tesco Customer Delivery Drivers bring groceries to customers' homes, combining hands-on driving with friendly, service‑oriented interaction. You work independently most of the day, with support from managers back at base when needed.

Pay starts at £14.18 per hour and rises to £15.45 in M25 stores. A minimum of 16 hours per week is guaranteed, with some locations offering more. You’ll be responsible for safe loading, timely deliveries, and helping customers with changes or questions.

Formación

• Be warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs and embrace change while out on the road and in the store.
• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
• Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.

Responsabilidades

• Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
• Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
• Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
• Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

Descripción del empleo

Tesco Customer Delivery Drivers bring groceries to customers' homes, combining hands-on driving with friendly, service‑oriented interaction. You work independently most of the day, with support from managers back at base when needed.

Pay starts at £14.18 per hour and rises to £15.45 in M25 stores. A minimum of 16 hours per week is guaranteed, with some locations offering more. You’ll be responsible for safe loading, timely deliveries, and helping customers with changes or questions.