Friendly Customer Delivery Driver - Flexible Hours & Perks

Tesco; Shepton Mallet; On-site; GBP 20,000 - 21,000; Part time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover & pension

Other benefits

Uniform provided

Job summary

Tesco is seeking Customer Delivery Drivers to meet customers in their homes and provide excellent service with a smile. The role is hands-on, physical, and varied, with independence most of the day but support from base when needed.

Pay starts at £14.18 per hour, rising to £15.45 in M25 stores. A minimum 16 hours per week is guaranteed, with some locations offering additional payments. 12-hour roles are also available.

Qualifications

• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
• Be warm and welcoming with customers and colleagues.
• Build strong relationships with colleagues to create great team spirit.
• Respond quickly to changing customer needs and embrace change while out on the road and in the store.

Responsibilities

• Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
• Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
• Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
• Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Tesco is seeking Customer Delivery Drivers to meet customers in their homes and provide excellent service with a smile. The role is hands-on, physical, and varied, with independence most of the day but support from base when needed.

Pay starts at £14.18 per hour, rising to £15.45 in M25 stores. A minimum 16 hours per week is guaranteed, with some locations offering additional payments. 12-hour roles are also available.