Flexible Customer Delivery Driver — Great Pay & Benefits

Tesco; Derry/Londonderry; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Colleague Clubcard discount

Wellbeing support

Pension scheme

Uniform provided

Cycle to work scheme

Job summary

Tesco is looking for a Customer Delivery Driver to bring groceries to customers’ homes across the region, combining driving with customer service. You’ll be on the road delivering on time, keeping vehicles tidy, and assisting customers with substitutions or changes to orders while upholding safety.

The role offers a starting rate of £14.18 per hour with additional location-based payments, and a minimum 12 guaranteed hours per week (with opportunities for 16).

Qualifications

• A valid UK/EU/EEA Driving licence (full or automatic) for 12+ months with no more than 3 penalty points.

Responsibilities

• Delivering your part of our customer shopping trip by: Ensuring the van and trays I use are clean and kept tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process. I can get what I want.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customers time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

Skills

Driving licence

Job description

Tesco is looking for a Customer Delivery Driver to bring groceries to customers’ homes across the region, combining driving with customer service. You’ll be on the road delivering on time, keeping vehicles tidy, and assisting customers with substitutions or changes to orders while upholding safety.

The role offers a starting rate of £14.18 per hour with additional location-based payments, and a minimum 12 guaranteed hours per week (with opportunities for 16).