Flexible Cleaning Operative – Detail‑Driven & Customer Focused

Mount Charles; Derry/Londonderry; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

20 days annual leave pro rata

Company Pension Scheme

Employee Assistance Program to support

Financial Education/Wellbeing advisory

Company Events

Job summary

Mount Charles Group in Derry/Londonderry is seeking a dedicated cleaning operative to deliver high-quality service across offices, meeting rooms, toilets and labs in line with client specifications.

You will join a friendly, family-oriented team with flexible hours, a pension, health and wellbeing support, and ongoing training opportunities. Applicants should have customer service experience and a strong eye for detail.

Qualifications

• NVQ/SVQ Level One in Cleaning Building Interiors preferred.
• Current BICS Qualifications.
• Basic reading, writing, speaking and listening skills required to understand safety instructions.

Responsibilities

• Providing the highest level of cleaning service within your area of responsibility in line with the clients' specifications.
• Responding positively, politely and promptly to all customer requirements and carry out duties in a professional and courteous manner.
• Providing a range of general cleaning services including offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide.
• Ensuring stocks are replenished in your area of responsibility.
• Ensuring regular checks are carried out to equipment/machines used.
• Keeping equipment and area clean and tidy at end of shift.
• Familiarising with and following all company procedures and regulations.
• Participating in Health and Safety Policy and reporting hazards to Line Manager.

Skills

Exceptional customer service

Attention to detail

Basic literacy & communication

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Current BICS Qualifications

Job description

Mount Charles Group in Derry/Londonderry is seeking a dedicated cleaning operative to deliver high-quality service across offices, meeting rooms, toilets and labs in line with client specifications.

You will join a friendly, family-oriented team with flexible hours, a pension, health and wellbeing support, and ongoing training opportunities. Applicants should have customer service experience and a strong eye for detail.