Flexible Assistant Manager: Lead Teams & Elevate Service

Flow Sports Personnel Ltd; Worting; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

40-hour contract

monthly bonus scheme

outperformance bonus

50% off food when you are working

28 days holiday

earn additional days holiday with len\

Job summary

Flow Sports Personnel Ltd is seeking an Assistant Manager to lead the centre’s customer and team experience, ensuring top standards and service in the industry. You will coach and mentor the team on shift, and be hands-on across all areas of the busy centre.

You will support the General Manager with back-of-house duties and run smooth front-of-house operations, while delivering financial targets and high service standards.

Qualifications

• Minimum 12 months' management experience in a fast-paced, customer-facing environment (leisure/hospitality/retail).
• Passion for customer service.
• Evidence of inspiring and developing large teams.
• Willing to work nights and weekends.
• Ambition for success.

Responsibilities

• Coach and mentor the team on shift to deliver high service standards.
• Ensure the centre is a safe and fun environment for customers.
• Support back-of-house duties and run front-of-house operations.
• Deliver financial targets and service standards.
• Hands-on across all areas of the busy centre.

Job description

Flow Sports Personnel Ltd is seeking an Assistant Manager to lead the centre’s customer and team experience, ensuring top standards and service in the industry. You will coach and mentor the team on shift, and be hands-on across all areas of the busy centre.

You will support the General Manager with back-of-house duties and run smooth front-of-house operations, while delivering financial targets and high service standards.