Fleet Workshop Manager - Heathrow

Kemp Recruitment Ltd; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

6% employer pension contribution

3x Salary Life Assurance

Private Medical coverage

Employee Assistance Programme (EAP)

Job summary

Kemp Recruitment Ltd. seeks a Duty Manager in Heathrow to oversee workshop operations, ensuring safe, efficient vehicle maintenance and service scheduling.

You will lead and develop the team, manage resources, and uphold customer service standards in a busy, fast-paced environment. Responsibilities include planning workloads, keeping accurate records, and liaising with customers and suppliers while driving continuous improvement and safety initiatives.

Qualifications

• Experience in supervising workshop, fleet, or transport operations.
• Strong leadership and people management capabilities.
• Knowledge of health and safety regulations and best practices.
• Good mechanical knowledge and ability to read vehicle systems.
• SAP or similar systems familiarity is desirable.

Responsibilities

• Oversee day-to-day workshop operations.
• Ensure fleet vehicles are serviced and available per standards.
• Prioritise workload to meet SLAs and service levels.
• Lead teams to achieve productivity, quality, and safety targets.
• Maintain accurate work orders and compliance records.
• Build relationships with customers, suppliers, and internal teams.
• Investigate incidents and promote safety culture.
• Manage staffing, attendance, performance, and development reviews.
• Control costs, reduce third-party dependency, and improve efficiency.
• Deputise for Operations Manager when required.

Skills

Leadership

People management

Communication

Organisation

Problem-solving

Health & Safety

Mechanical knowledge

Education

IOSH/NEBOSH

CPC

PSV license

LGV/heavy vehicle mechanics

Tools

SAP

Job description

Kemp Recruitment Ltd. seeks a Duty Manager in Heathrow to oversee workshop operations, ensuring safe, efficient vehicle maintenance and service scheduling.

You will lead and develop the team, manage resources, and uphold customer service standards in a busy, fast-paced environment. Responsibilities include planning workloads, keeping accurate records, and liaising with customers and suppliers while driving continuous improvement and safety initiatives.