Fleet Solutions Coordinator: Growth, Training & Progression

Enterprise Flex-E-Rent; Greater Manchester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Structured Training Programme

Career Progression

25 days annual leave

Job summary

Enterprise Flex-E-Rent, our commercial vehicle rental division, is seeking a Fleet Solutions Coordinator in Manchester. The role offers a structured 18-20 month development roadmap, with four training stages, plus a promote-from-within culture to support your career progression.

You will produce fleet reports, onboard new customers and manage enquiries while building strong client relationships. The position envisages 42.5 hours per week, Monday to Friday 8:00am–5:30pm, with Saturdays on a rota

Qualifications

• Excellent interpersonal and customer service skills.
• Strong communication, organisational and problem-solving abilities.
• Proficiency with Microsoft Office applications.
• Ability to work collaboratively within a team environment while demonstrating initiative.
• Ability to manage multiple priorities and adapt to changing deadlines.
• Knowledge of fleet management principles would be beneficial but is not essential.
• Previous experience within a fleet, transport or workshop environment would be advantageous but is not essential.
• A proactive approach and strong work ethic.

Responsibilities

• Produce customer fleet reports and support analysis of fleet performance data.
• Assist with onboarding and implementation of new customers.
• Manage and respond to customer support enquiries within agreed service levels.
• Support the Fleet Solutions Team with daily operational activities.
• Build strong customer relationships both over the phone and face-to-face.
• Liaise with workshop managers regarding repairs, servicing and maintenance requirements.
• Manage relationships with external suppliers, vendors and parts providers.
• Support cost control across vehicle servicing, repairs and parts procurement.
• Monitor vehicle uptime and help ensure customers remain operational.

Skills

Interpersonal skills

Customer service

Communication

Organizational skills

Problem solving

Initiative

Teamwork

Multitasking

Adaptability

Fleet management knowledge

Tools

Microsoft Office

Job description

Enterprise Flex-E-Rent, our commercial vehicle rental division, is seeking a Fleet Solutions Coordinator in Manchester. The role offers a structured 18-20 month development roadmap, with four training stages, plus a promote-from-within culture to support your career progression.

You will produce fleet reports, onboard new customers and manage enquiries while building strong client relationships. The position envisages 42.5 hours per week, Monday to Friday 8:00am–5:30pm, with Saturdays on a rota