Customer Support & Fleet Specialist - Fast-Track Career Growth

Enterprise Holdings; Brighton; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Pension

Life Assurance

GP appointments (virtual)

25 days annual leave

Job summary

Enterprise Mobility in Bristol is seeking a motivated and customer-focused Customer Assistance Representative to join our Flex-E-Rent team. You will deliver exceptional service in person, by phone, and email, manage bookings, and support account management.

The role offers a clear training roadmap with progression opportunities to senior roles and access to development programmes, with a Monday–Friday schedule and generous annual leave.

Qualifications

• Strong communication and customer care skills.
• A flexible approach to work.
• Experience handling enquiries via email, phone, and face-to-face.

Responsibilities

• Delivering exceptional customer service in person, by phone, and via email.
• Managing vehicle bookings and fleet systems.
• Building strong customer relationships and supporting account management.
• Handling administration, problem-solving, and operational tasks.
• Helping the business grow by boosting income and cutting costs.
• Working both independently and as part of a fast-paced, high-performing team.

Skills

Customer service

Communication

Flexible working

Handle inquiries

Driving Licence

Excel / Outlook

Tools

Excel

Outlook

Job description

Enterprise Mobility in Bristol is seeking a motivated and customer-focused Customer Assistance Representative to join our Flex-E-Rent team. You will deliver exceptional service in person, by phone, and email, manage bookings, and support account management.

The role offers a clear training roadmap with progression opportunities to senior roles and access to development programmes, with a Monday–Friday schedule and generous annual leave.