Fleet Sales Support Specialist - Ipswich

ACS Automotive Recruitment; Ipswich; On-site; GBP 27,000 - 33,000; Full time

Job summary

ACS Automotive Recruitment is seeking a Fleet Vehicle Sales Support to join a busy dealership fleet hub in Ipswich. You will assist Local Business Development Managers with customer enquiries, quotes and new fleet orders, combining fleet sales administration with strong customer contact by phone.

You will keep business customers updated on orders, coordinate deliveries and handovers, and help with paperwork in line with dealer and manufacturer procedures, while ensuring GDPR compliance and

Qualifications

• Experience in fleet sales support or vehicle sales support.
• Experience processing vehicle orders and keeping customers updated on delivery dates.
• Confident on the phone and proactive in follow-ups with customers.
• Attention to detail and ability to reprioritise when delivery dates change.
• Strong organisational skills and ability to maintain accurate records.

Responsibilities

• Help the fleet sales team prepare customer quotes and flag vehicles that qualify for additional sales support.
• Take incoming sales calls when the relevant Business Development Manager is unavailable, recording the details and passing them on promptly.
• Call customers with updates on stock availability, order progress and expected arrival dates.
• Coordinate deliveries, collections and handovers, making sure the correct paperwork reaches everyone involved.
• Support the administration involved in ordering and supplying new fleet vehicles in line with dealership and manufacturer procedures.
• Keep customer and order records accurate and handling customer information in line with GDPR requirements.

Skills

Fleet sales support

Customer service

Phone communication

Order processing

GDPR compliance

Job description

ACS Automotive Recruitment is seeking a Fleet Vehicle Sales Support to join a busy dealership fleet hub in Ipswich. You will assist Local Business Development Managers with customer enquiries, quotes and new fleet orders, combining fleet sales administration with strong customer contact by phone.

You will keep business customers updated on orders, coordinate deliveries and handovers, and help with paperwork in line with dealer and manufacturer procedures, while ensuring GDPR compliance and