Fleet Maintenance Controller

ZipRecruiter; Northampton; On-site; GBP 43,000 - 47,000; Full time

Job summary

An established industry player is seeking a motivated Fleet Maintenance Controller to join their dynamic team. This role involves managing fleet maintenance requests, coordinating breakdowns, and ensuring excellent customer support. The ideal candidate will have experience in HGV fleet management, strong organizational skills, and the ability to work collaboratively within a fast-paced environment. With opportunities for career development and a supportive culture, this position offers a chance to grow professionally while contributing to a friendly team. If you are ready to take the next step in your career, this role could be the perfect fit for you.

Benefits

Career Development Opportunities

Supportive Team Culture

Qualifications

• Background in HGV fleet management or logistics is essential.
• Strong verbal and written communication skills are required.

Responsibilities

• Manage fleet maintenance and service requests via various channels.
• Coordinate breakdown calls and ensure timely dispatch of engineers.

Skills

Communication Skills

Organisational Skills

Problem-Solving

Multitasking

Tools

Microsoft Office Suite

Job description

Job Description

Job Role: Fleet Maintenance Controller

Schedule: Monday - Friday, Day Shifts

Salary: £43,000 - £47,000

Our client, a leading nationwide HGV fleet company, is seeking a motivated Service Controller to join their dynamic team.

Key Responsibilities:

1. Enquiry Handling: Managing fleet maintenance and service requests via telephone, email, and the online ordering system.
2. Breakdown Coordination: Handling customer breakdown calls and ensuring timely dispatch of engineers.
3. Job Card Management: Updating job records within the internal system and efficiently assigning tasks.
4. Fleet Availability: Monitoring and maintaining accurate records of vehicle availability.
5. Team Collaboration: Working closely with engineering and transport teams to ensure timely vehicle readiness and dispatch.
6. Customer Support: Providing excellent customer service by being a friendly and helpful point of contact for depot queries.

Ideal Candidate Profile:

1. Industry Experience: Background in HGV fleet management, logistics, or a related sector.
2. Technical Skills: Proficient in Microsoft Office Suite and general computer applications.
3. Communication: Strong verbal and written communication skills.
4. Organisational Skills: Ability to multitask and efficiently manage workload in a fast-paced setting.
5. Problem-Solving: Capability to resolve service-related issues effectively.
6. Team Player: Ability to collaborate well with colleagues to achieve shared objectives.

Benefits:

1. Career Development: Opportunities for professional growth within an established company.
2. Supportive Culture: Work within a friendly and encouraging team environment.

Next Steps:

If this Fleet Maintenance Controller role matches your skills and career goals, or if you’d like advice on your next career move, contact Karla at Kemp Recruitment on (phone number removed). Alternatively, apply now with an updated CV.

Reference Code: INDJR