Fleet Maintenance Controller

Allscreens Nationwide Ltd; Flitwick; On-site; GBP 36,000 - 46,000; Full time

Benefits offered by this job

23 days' holiday increasing to 28 days

Well-established fleet environment

Attractive salary package

Job summary

A leading fleet consultancy in Flitwick, Bedfordshire, is seeking a Fleet Maintenance Controller to join their expanding team. This is an office-based role that involves managing fleet repairs, authorising repairs, liaising with garages, and coordinating repair progression to minimise downtime.

The successful candidate will have strong knowledge of vehicle repairs, workshop processes, and IT systems, with excellent communication and organisational skills.

Qualifications

• Strong knowledge of vehicle repairs and workshop processes.
• Ability to assess necessity and reasonableness of repairs.
• Understanding of labour times and repair procedures.
• Excellent communication and organisational skills.

Responsibilities

• Assessing repair requests submitted via the company’s in-house system.
• Reviewing repair requirements to ensure necessity and validity.
• Checking labour times and repair recommendations for reasonableness.
• Authorising repairs and managing the maintenance process.
• Monitoring vehicle downtime and ensuring efficient repair progression.
• Liaising with garages and repairers to coordinate work.
• Arranging hire or replacement vehicles as needed.
• Providing regular updates to drivers on repair status.
• Maintaining accurate records and internal system updates.
• Building and maintaining strong working relationships with repairers, drivers, and clients.

Skills

Vehicle repairs

Fleet operations

IT systems

Communication skills

Organisational skills

Job description

A leading fleet consultancy based in Flitwick, Bedfordshire, is seeking a Fleet Maintenance Controller to join their expanding team. This is an excellent opportunity for an experienced automotive professional to transition from workshop roles into a professional, office-based environment managing fleet repairs.

This role offers a competitive salary of approximately £40,000, working hours from Monday to Friday, 8:30am – 5:00pm, with no weekend work.

Benefits of the Fleet Maintenance Controller:

• 23 days' holiday, increasing annually up to 28 days
• Opportunity to develop within a well-established fleet environment
• Attractive salary package

Duties of the Fleet Maintenance Controller:

• Assessing repair requests submitted via the company’s in-house system
• Reviewing repair requirements to ensure necessity and validity
• Checking labour times and repair recommendations for reasonableness
• Authorising repairs and managing the maintenance process
• Monitoring vehicle downtime and ensuring efficient repair progression
• Liaising with garages and repairers to coordinate work
• Arranging hire or replacement vehicles as needed
• Providing regular updates to drivers on repair status
• Maintaining accurate records and internal system updates
• Building and maintaining strong working relationships with repairers, drivers, and clients

Requirements of the Fleet Maintenance Controller:

• Strong knowledge of vehicle repairs and workshop processes
• Ability to assess the necessity and reasonableness of repairs
• Understanding of labour times and repair procedures
• Excellent communication and organisational skills
• Competent with IT systems and internal software
• Ability to manage multiple vehicles and repair jobs simultaneously
• Professional, customer-focused attitude as the Fleet Maintenance Controller
• Previous fleet experience advantageous but not essential
• Strong automotive technical background, suited to Vehicle Technicians, Workshop Controllers, Diagnostic Technicians, Service Advisors, or experienced garage reception staff