Fleet Business Support Apprentice (Level 2) – Hybrid

Cyngor Caerdydd/Cardiff Council; Cardiff; Hybrid; GBP 23,000 - 29,000; Full time

Job summary

Cardiff Council is seeking a Corporate Apprentice (Level 2) to join the Fleet Support Team at CTS, Coleridge Road, Grangetown. You will gain hands-on experience in office administration, Word and Excel, customer service, and IT systems while contributing to fleet records, fuel, and taxation processes.

The role offers hybrid working, a 37-hour week, and starts with a Living Wage (£25,949 per year) and pro rata hourly rate (£13.45).

Qualifications

• Must live within Cardiff boundaries to be eligible.
• Must not already have attained this Level 2 apprenticeship or higher.
• Applications welcome in English and Welsh.

Responsibilities

• Learn to perform general office administration tasks.
• Develop skills in Word, Excel, and customer communications.
• Support fleet administration, including records, fuel, and taxation processes.
• Provide a friendly, professional service to customers by phone, email, and in person.

Skills

Office administration

Microsoft Word

Microsoft Excel

Customer service

Telephone handling

Email correspondence

IT literacy

Education

Level 2 Apprenticeship framework (Digital Skills for Business)

Tools

IT systems

Job description

Cardiff Council is seeking a Corporate Apprentice (Level 2) to join the Fleet Support Team at CTS, Coleridge Road, Grangetown. You will gain hands-on experience in office administration, Word and Excel, customer service, and IT systems while contributing to fleet records, fuel, and taxation processes.

The role offers hybrid working, a 37-hour week, and starts with a Living Wage (£25,949 per year) and pro rata hourly rate (£13.45).