CORPORATE APPRENTICE (LEVEL 2) HR DATA & SYSTEMS OFFICER

Cyngor Caerdydd/Cardiff Council; Cardiff; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Living wage employer

Hybrid working

Homeworking equipment provided

Job summary

Cardiff Council invites applications for a Corporate Apprentice (Level 2) in HR Data & Systems. The role is based at HR People Services, with hybrid working from home and office, and requires living in Cardiff.

You will gain Welsh Government Digital Application Level 2 qualification and on-the-job training, supported by a mentor to build transferrable skills for public service delivery. The role focuses on learning to configure HR systems, improve processes, and develop data-led approaches to

Qualifications

• Knowledge of HR data and systems configuration and testing.
• Ability to develop a data-led approach to organisational needs.
• Experience with Microsoft Office applications.
• Willingness to undertake Welsh Government Apprenticeship Digital Application Level 2.
• Must live within Cardiff boundaries.

Responsibilities

• Configure and test HR systems and Microsoft Office applications.
• Develop analytical and problem-solving skills.
• Develop a data-led approach to understand organisational needs.
• Translate information into efficient and accurate format.
• Widen IT and MS Excel skills.

Skills

Analytical skills

Problem solving

MS Excel

HR systems knowledge

Microsoft Office

Education

Welsh Government Apprenticeship Framework Qualification in Digital Application Level 2

Tools

HRIS (HR Information System)

Microsoft Excel

Job description

You will earn £25,949 a year working full time (37 hour a week), or £13.45 per hour pro rata, as we are a Voluntary Living Wage employer. The Living Wage is reviewed each year and Cardiff Council reserves the right to make changes to, or remove, the Living Wage Supplement.

Our Specialist Support Team is looking to employ a Corporate Apprentice (Level 2) HR Data & Systems Officer based at HR People Services, Room 348, County Hall, Atlantic Wharf, Cardiff, CF10 4UW, to contribute to our Service helping us to managing and improving the HR People Services corporate and schools’ processes and procedures. We undertake activities concerning process improvement and management information data. We configure and test HR systems to ensure our customers have a positive experience.

Cardiff Council delivers over 700 different services to residents of Cardiff, visitors, and businesses across the city. As a local government organisation, our customers depend on us to deliver our essential services, every day. Whether employed in a customer facing, technical, trade or support role, our employees help us to make a difference to our communities. As it is important to us that our workforce better reflects the communities we serve, and that we support our residents to overcome barriers to employment, you must live within the boundaries of Cardiff to be eligible to apply for this Corporate Apprentice role. Check your postcode here: http://ishare.cardiff.gov.uk/mycardiff.aspx

This role will involve working online from home and/or a mix of home and office (hybrid) working.

About the job

In this Corporate Apprentice (Level 2) role you will learn to:

• Develop your analytical and problem solving skills.
• Configure and testing of HR systems and Microsoft Office applications.
• Develop a data-led approach by understanding organisational needs.
• Translate information into efficient and accurate format.
• Widen your IT and advance on MS Excel skills.

To support your development, you will undertake a Welsh Government Apprenticeship Framework Qualification in Digital Application at Level 2 in the role, and will receive on the job training and supervision to help you deliver an efficient and effective service in a positive and customer focussed manner. You will also be supported by your manager and a named mentor who will encourage you to develop a range of transferrable skills to support your career progression.

This post is temporary for 21 months if worked full time, or longer if worked part time. Most roles are based on a 37-hour week though many roles can be worked on a part time basis at a minimum of 16 hours per week for apprentice roles.

This post is not suitable for post share.

Many of our teams work online with a mix of home and hybrid (office) working. Where homeworking is required, you will be given the necessary equipment and training, however, you will need to arrange your own internet connectivity (support may be available to help with this).

To find out more about our organisation to support your application, or potential future interview, you may find it helpful to find out a little more about the wider role of the Council. Follow us on X , Facebook , Instagram , subscribe to our YouTube Channel, or visit our website www.cardiff.gov.uk to learn more.

Our customers depend on us to keep delivering services even in the most challenging of times. We are looking for individuals who are keen to learn in the role, are interested in our work and in helping us to make a difference to our customers by delivering exceptional public services in Cardiff.

As a Corporate Apprentice, you will gain valuable experience working for Cardiff - the largest Council in Wales. Although we cannot guarantee that you will go on to secure a further role at the end of the initial contract, you will be supported and encouraged to take advantage of the many opportunities available within our organisation to help progress your career.

To be eligible to apply for this role, you must live in Cardiff and have not already gained the apprenticeship qualification (or NVQ equivalent) offered in this role at the same Level or higher. Please check your address falls within the boundaries of Cardiff here: http://ishare.cardiff.gov.uk/mycardiff.aspx

Graduates living in Cardiff are not eligible to apply for Level 2 Apprenticeship roles but may be eligible to apply for other roles, including Level 3 apprenticeships or above, provided their degree modules are different to the apprenticeship qualification content offered in the role.

If you are not eligible to apply for this role, you may be eligible for our other advertised roles. Please check our other vacancies at www.cardiff.gov.uk/jobs

Closing Date: 25 October 2026

Additional information

To be considered for shortlist and interview you must provide examples on your application of how you meet all Essential Criteria. You should also include examples to evidence your match to as many of the Desirable Criteria as possible, as we may also use these to shortlist where we receive a large volume of applications from candidates meeting all of the Essential Criteria.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

The interview process for this role will be held in person or alternatively on a virtual basis using an appropriate online platform. The hiring manager will advise of the interview format as part of the recruitment process.

We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Important information you need read in order to complete your application:-

Job Category Apprentice / Trainee

Department HR People Services

Working Pattern/Contract Type Full Time Temporary