CORPORATE APPRENTICE (LEVEL 3) - DATA AND BUSINESS SUPPORT ASSISTANT

Cyngor Caerdydd/Cardiff Council; Cardiff; Hybrid; GBP 23,000 - 29,000; Full time

Job summary

Cardiff Council is seeking a Corporate Apprentice (Level 3) to join the Digital and Project Delivery Team at County Hall. You will learn to collate and analyse business information while supporting digital and non-digital projects in a hybrid working environment.

This 21-month, full-time apprenticeship includes on‑the‑job training and a Welsh Government qualification focused on Digital Skills for Business, with mentoring to deliver high-quality public services for Cardiff residents.

Qualifications

• Keen to learn in the role and committed to public service.
• Interest in Cardiff Council work and helping residents.
• Willingness to develop transferable skills through a formal apprenticeship.

Responsibilities

• Assist with collating, maintaining and analysing business information and safe handling of confidential information.
• Support business change work to improve environments and increase diversity and inclusion.
• Undertake administration projects and business support tasks including meeting organisation and records maintenance.
• Assist in formatting and production of data charts.
• Use Microsoft Office, Power BI and Cardiff Council systems.
• Act as a point of contact for and monitor service support requests.

Skills

Analytical thinking

Data analysis

Communication

Education

Welsh Government Apprenticeship Framework Qualification in Digital Skills for Business Level 3

Tools

Microsoft Office

Power BI

Job description

You will earn £25,949 a year working full time (37 hour a week), or £13.45 per hour pro rata, as we are a Voluntary Living Wage employer. The Living Wage is reviewed each year, and Cardiff Council reserves the right to make changes to, or remove, the Living Wage Supplement.

Our Digital and Project Delivery Team is looking to employ a Corporate Apprentice (Level 3) based at County Hall CF10 4UW to contribute to our Service helping us to effective and efficient systems to support the delivery of directorate’s services in relation to planning and transport. The role will work with service areas to support compliance with established business processes and procedures, review and develop business management processes as well as identifying and support the development of new digital and non-digital projects.

Cardiff Council delivers over 700 different services to residents of Cardiff, visitors, and businesses across the city. As a local government organisation, our customers depend on us to deliver our essential services, every day. Whether employed in a customer facing, technical, trade or support role, our employees help us to make a difference to our communities. As it is important to us that our workforce better reflects the communities we serve, and that we support our residents to overcome barriers to employment, you must live within the boundaries of Cardiff to be eligible to apply for this Corporate Apprentice role. Check your postcode here: http://ishare.cardiff.gov.uk/mycardiff.aspx

This role will involve working online from home and/or a mix of home and office (hybrid) working.

About the job

In this Corporate Apprentice role you will learn to:

• Assist with collating, maintaining and analysing business information and safe handling of confidential information.
• Support our business change work to improve environments and increase diversity and inclusion.
• Undertake a range of administration projects and business support tasks including meeting organisation and administration maintenance of records.
• Assist in the formatting and production of data charts
• Use a range of business applications including Microsoft Office, Power BI and bespoke Cardiff Council systems.
• Act as a point of contact for and monitoring of service support requests

To support your development, you will undertake a Welsh Government Apprenticeship Framework Qualification in Digital Skills for Business at Level 3 in the role and will receive on the job training and supervision to help you deliver an efficient and effective service in a positive and customer focussed manner. You will also be supported by your manager and a named mentor who will encourage you to develop a range of transferrable skills to support your career progression.

Many of our teams work online with a mix of home and hybrid (office) working. Where homeworking is required, you will be given the necessary equipment and training, however, you will need to arrange your own internet connectivity (support may be available to help with this).

If after reading the job description, you have any questions about the role please contact Debra James via [e-mail]

What We Are Looking For From You

Our customers depend on us to keep delivering services even in the most challenging of times. We are looking for individuals who are keen to learn in the role, are interested in our work and in helping us to make a difference to our customers by delivering exceptional public services in Cardiff.

As a Corporate Apprentice, you will gain valuable experience working for Cardiff - the largest Council in Wales. Although we cannot guarantee that you will go on to secure a further role at the end of the initial contract, you will be supported and encouraged to take advantage of the many opportunities available within our organisation to help progress your career.

To be eligible to apply for this role, you must live in Cardiff and have not already gained the apprenticeship qualification (or NVQ equivalent) offered in this role at the same Level or higher. Please check your address falls within the boundaries of Cardiff here: http://ishare.cardiff.gov.uk/mycardiff.aspx

Graduates living in Cardiff are not eligible to apply for Level 2 Apprenticeship roles but may be eligible to apply for other roles, including Level 3 apprenticeships or above, provided their degree modules are different to the apprenticeship qualification content offered in the role.

If you are not eligible to apply for this role, you may be eligible for our other advertised roles. Please check our other vacancies at www.cardiff.gov.uk/jobs

Additional information

This post is not suitable for post share.

Shortlisting Date: from 27/10/26
Interview Date: from 3/11/26

This post is temporary for 21 months if worked full time, or longer if worked part time. Most roles are based on a 37-hour week though many roles can be worked on a part time basis at a minimum of 16 hours per week for apprentice roles.

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

Job Category Apprentice / Trainee

Department Development & Growth

Working Pattern/Contract Type Full Time Temporary