Fleet Administrator: Logistics & Customer Care

Fish Brothers; Swindon; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Pension

Staff discount

Cycle to work

Healthcare cash plan

Birthday leave

Life assurance

Maternity/Paternity policies

Staff referral schemes

Job summary

Fish Brothers in Swindon is seeking a Fleet Administrator to join the Fleet Hub team. You will ensure fleet orders are checked and executed with precision from enquiry to delivery, while liaising with customers by phone at all stages. You will handle fleet packs, CRM data, and coordination with delivery agents to meet SLA expectations.

Role requires strong administration experience, good GCSEs, and the ability to multitask in a busy environment. Monday to Friday, 40 hours.

Qualifications

• Experience working within an administration or sales support function.
• Customer handling experience with a customer 1st approach
• Good level of general education - GCSE English and Maths and ideally A-Levels or equivalent

Responsibilities

• Check and process fleet orders from enquiry to delivery with precision.
• Liaise confidently with customers by phone before, during and after orders.
• Maintain Fleet CRM systems and data entry for Fleet Department.
• Order fleet packs from suppliers and manage supplier agreements.
• Coordinate delivery with delivery agents and ensure handover checks and documentation are prepared.
• Support Fleet Department with timely and accurate workload management.

Job description

Fish Brothers in Swindon is seeking a Fleet Administrator to join the Fleet Hub team. You will ensure fleet orders are checked and executed with precision from enquiry to delivery, while liaising with customers by phone at all stages. You will handle fleet packs, CRM data, and coordination with delivery agents to meet SLA expectations.

Role requires strong administration experience, good GCSEs, and the ability to multitask in a busy environment. Monday to Friday, 40 hours.