Fleet Administration and Support Assistant (Fixed Term -min 3 Months)

N2O 1

Hook

Sur place

GBP 28 000 - 31 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Salary 28-31k

Leave: 23 days

Holiday buy/sell

Life insurance

Retail discounts

Gym membership

Employee assistance

Season ticket loan

Digital GP

Private healthcare

Résumé du poste

N2O is seeking an organised Fleet Administration and Support Assistant to join our Fleet Team at the Hook Warehouse for a fixed-term period of 3 months. You will maintain fleet and driver records, manage PCNs/NIPs, and coordinate vehicle servicing and compliance activities in support of efficient operations.

The role involves liaising with leasing providers and suppliers, processing invoices, and producing reports to monitor costs and regulatory compliance while supporting staff with

Qualifications

GCSEs in English and Maths
Full UK driving licence
Good understanding of fleet administration, vehicle compliance and fleet management processes
Proficient in Microsoft Office (Excel, Outlook, Word)
Experience in an administrative role, ideally within fleet/transport/logistics
Experience maintaining accurate records, databases and producing reports
Strong organisational, communication and time management skills

Responsabilités

Maintain accurate fleet, vehicle, driver and Grey Fleet records and ensure information is up to date and compliant
Administer vehicle compliance activities including MOTs, servicing, inspections, insurance and other statutory requirements
Process PCNs, NIPs, fines and traffic-related offences with timely responses and accurate record keeping
Coordinate vehicle maintenance, repairs, servicing and breakdown support to minimise downtime
Provide admin support to drivers and operational teams including licence checks and transport queries
Liaise with leasing providers, insurers, maintenance suppliers and external partners
Process fleet-related invoices, purchase orders and recharges; support cost control and budget monitoring
Produce fleet performance and compliance reports; analyse trends and identify improvement opportunities
Support administration of vehicle accidents, insurance claims and investigations with timely documentation
Contribute to safe, compliant operation of the fleet and logistics activities

Description du poste

We are looking for an organised and proactive individual to join our Fleet Team. this role is pivotal in providing efficient administrative and operational support for the organisation's fleet activities, ensuring vehicle records, maintenance schedules, compliance documentation, and driver information are accurately maintained. The Fleet Administration and Support Assistant supports the smooth day-to-day operation of the fleet by coordinating vehicle servicing, managing fleet-related documentation, monitoring costs, managing the processing of PCN’s, fines and Police Notice of intension to Prosecute (NIP’s) and assisting staff with transport and vehicle-related requirements while ensuring compliance with company policies and relevant regulations. This is a fixed term position expected 3 months minimum.

About us

N2O is an award-winning creative brand experience agency and part of GLOBE GROUPE, the leading European shopper house dedicated to brand marketing.

Trusted by some of the world’s most successful brands, N2O specialises in crafting insight-driven, relevant, engaging, and measurable campaigns that deliver results at home, in-store, out-of-home, and online.

Our headquarters is in Maidenhead, with additional sites in Welwyn Garden City, Hook, and Bedford. This is a 3-month FTC role with potential to extend and will be based primarily at our Hook Warehouse.

Key accountabilities

Maintain accurate fleet, vehicle, driver and Grey Fleet records, ensuring all information is up to date and compliant.
Manage vehicle compliance activities, including MOTs, servicing, inspections, insurance and other statutory requirements.
Administer PCNs, NIPs, fines and traffic-related offences, ensuring timely responses and accurate record keeping.
Coordinate vehicle maintenance, repairs, servicing and breakdown support to minimise downtime and maintain roadworthiness.
Provide administrative support to drivers and operational teams, including licence checks, vehicle allocations and transport-related queries.
Liaise with leasing providers, insurers, maintenance suppliers and other external partners to support fleet operations.
Process fleet-related invoices, purchase orders and recharges, while supporting cost control and budget monitoring.
Produce fleet performance and compliance reports, analysing trends and identifying opportunities for improvement.
Support the administration of vehicle accidents, insurance claims and incident investigations, ensuring all documentation is completed accurately and on time.
Contribute to the efficient, safe and compliant operation of the organisation's fleet and logistics activities.

Requirements

GCSEs (or equivalent) in English and Mathematics; a relevant administration qualification is desirable.
Full UK driving licence.
Good understanding of fleet administration, vehicle compliance requirements and fleet management processes.
Knowledge of vehicle maintenance, servicing, MOTs, insurance, road tax, and the administration of PCNs, NIPs and other vehicle-related offences.
Proficient in Microsoft Office applications, particularly Excel, Outlook and Word.
Experience in an administrative role, ideally within a fleet, transport, logistics or vehicle management environment.
Experience maintaining accurate records, managing databases and producing reports.
Strong organisational, communication and time management skills, with the ability to prioritise competing deadlines.
Ability to analyse information, solve problems and handle confidential data with accuracy and discretion.
Customer-focused approach with the ability to build effective working relationships with colleagues, suppliers and external stakeholders.

Benefits