Field Operations & General Warehouse Assistant

N2O Limited

Hook

On-site

GBP 27,000 - 29,000

Full time

14 days+

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Benefits offered by this job

23 days annual leave

Flex buy/sell holiday scheme

Life assurance

Retail discounts scheme

Discounted gym membership scheme

Employee Assist Programme

Season ticket loan

Digital GP and Digital Dental services

Private healthcare after 2 years

Job summary

N2O Limited is seeking a proactive Operations Team member to provide admin and operational support across Field Operations and General Warehouse functions.

You will act as a link between Field Operations and Warehouse Teams, help maintain records, coordinate activities and support day-to-day tasks to ensure a safe, organised and efficient service. The role requires flexibility, including weekend work, and prior warehouse experience.

Qualifications

Experience in a warehouse environment is essential.
Experience in events or production environments is preferred.
Ability to work methodically, prioritise and delegate tasks.
Understanding of stock management techniques and inventory control.
Ability to follow SOPs and maintain a tidy, methodical workspace.
Able to work flexible hours including weekends.
Physically fit to lift/move heavy items and work under pressure.
Good verbal and written communication with internal/external contacts.
Knowledge of Health and Safety regulations; reliable and organised.
Forklift and driving licences held; training assumed where needed.

Responsibilities

Assemble and dispatch goods.
Check goods received for quantity, type and quality.
Inspect event equipment on return from campaigns.
Maintain the stores area in a tidy, methodical fashion.
Record assets in Asset Panda or WMS; update stock systems.
Liaise with Campaign Managers, Field Ops and Warehouse Leaders.
Coordinate courier dispatch and delivery of goods.
Load/unload equipment safely from vehicles.
Organise items for picking/packing and update stock records.
Produce delivery notes and labels via supplier portals.
Operate company vehicles safely within the yard.
Support a clean, safe working environment and safety compliance.
Able to work flexible hours including weekends.
Perform other duties as directed by Team Leaders.

Skills

Warehouse experience

Event/production experience

Methodical & prioritisation

Stock management

SOP compliance

Forklift licence

Full driving licence

Health & Safety knowledge

Clear communication

Team flexibility

Education

NVQ in Warehousing and Storage

PAT Certificate

Tools

Excel

Outlook

Stock tracking software

Job description

We are looking for a proactive and reliable individual to join our Operations Team. This role is pivotal in providing effective administrative and operational support across both the Field Operations and General Warehouse functions, ensuring the smooth coordination of daily activities and supporting the overall efficiency of the operation. The Field Operations & General Warehouse Assistant acts as a key link between the Field Operations Team and the General Warehouse Team Leaders, providing a higher level of experience and knowledge to support warehouse administration, maintain operational records, coordinate activities, and assist with day-to-day tasks. The role helps ensure operational processes are followed, communication is effective, and both teams are supported in delivering a safe, organised, and efficient service.

About us

N2O is an award-winning creative brand experience agency and part of GLOBE GROUPE, the leading European shopper house dedicated to brand marketing.

Trusted by some of the world’s most successful brands, N2O specialises in crafting insight-driven, relevant, engaging, and measurable campaigns that deliver results at home, in-store, out-of-home, and online.

Our headquarters is in Maidenhead, with additional sites in Welwyn Garden City, Hook, and Bedford.

Key accountabilities

Assembly and dispatch of goods
Check and inspect goods received, ensuring they are of accurate quantity, type and acceptable quality.
Inspect event, exhibition and promotional equipment upon their return from campaigns and events.
Maintain the stores area in tidy and methodical fashion.
Keep records up to date on Asset Panda (Asset Management System) or WMS
Update and maintain the N2O asset catalogue / register.
Liaise with Campaign Managers, Field Operations Team and Warehouse Team Leaders.
Contact couriers to coordinate the dispatch and delivery of goods.
Load and unload equipment efficiently and safely from company and third-party vehicles.
Organise items to pick and pack and accurately update stock system.
Record any racking pallet movements, update stock system.
Produce delivery notes / consignment labels using supplier portals.
Operate company vehicles and equipment within the warehouse yard area safely and responsibly.
Support a clean and safe working environment for staff to work in and remove hazardous products from the site in line with safety regulations.
Able to work flexible hours including weekends.
Any other appropriate duties as directed by the Field Operations Team or Warehouse Team Leaders.

Previous experience of working in a warehouse environment.
Experience working within the events or production environment
Ability to work methodically, prioritise and delegate tasks.
An understanding of material / stock management techniques and inventory control methods and procedures
Ability to follow standard operating procedures and work in a methodical and tidy manner.
Able to work flexible hours including weekends
Physically fit and able to lift and move heavy packages and objects.
The ability to work under pressure and to tight deadlines.
Basic computer skills (Excel, Outlook, and other specialist stock tracking software - training will be provided)
Clear oral and written communication skills to communicate with internal departments as well as external contacts to the business.
An understanding of Health and Safety regulations
Honesty, reliability and an organised, methodical and 'can do' approach.
Forklift Licence - Counterbalance - Reach Truck
Full Driving Licence
Flexibility - The nature of the events and field support industry means workloads can fluctuate. The successful candidate must be flexible, adaptable and willing to support colleagues across the warehouse, logistics and on-site operations to ensure the successful delivery of client campaigns and events