Fleet Admin And Support Assistant

The Best Connection; Hook; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Weekly pay

Immediate start

Temp-to-perm

Ongoing work

Job summary

The Best Connection is seeking a Fleet Admin and Support Assistant in Hook to join a busy operations team. You will maintain fleet records, ensure regulatory compliance, and provide essential administrative support for day-to-day vehicle operations.

The role focuses on keeping accurate records, coordinating maintenance, and assisting drivers and external partners while upholding safety and compliance standards. Immediate start for the right candidate.

Qualifications

• Experience in an administrative or support role, ideally in fleet/transport.
• Knowledge of fleet administration and vehicle compliance requirements.
• Experience processing PCNs, NIPs or similar compliance matters.
• Understanding of vehicle maintenance, MOT, road tax and insurance processes.
• Strong IT skills with Excel, Outlook and Word.
• Excellent written and verbal communication.

Responsibilities

• Maintain accurate and up-to-date fleet records (registrations, insurance, MOTs).
• Monitor vehicle compliance requirements and statutory obligations.
• Log and administer PCNs, NIPs, fines and other offences.
• Coordinate planned and reactive fleet maintenance and servicing.
• Support drivers and teams with fleet-related queries and bookings.
• Build relationships with leasing companies and service providers.
• Produce fleet reports and analyse vehicle utilisation and costs.
• Assist in administration of accidents and insurance claims.

Skills

Fleet administration

Detail oriented

Organised

Time management

Communication skills

Problem solving

Customer focus

Tools

Excel

Outlook

Word

Job description

Fleet Admin and Support Assistant

Location: Hook

Salary: £28k - £31k per annum

Job Type: Temporary to Permanent

Hours: Monday-Friday, no weekends, office Based

Start Date: Immediate start available

Are you a highly organised administrator with excellent attention to detail? Do you enjoy managing multiple priorities and ensuring that important processes run smoothly?

We are currently recruiting for a Fleet Admin and Support Assistant to join a well-established and growing operations team and provide essential administrative and operational support for a busy vehicle fleet.

The Role

Working closely with the Fleet Coordinator, you will help ensure that vehicle records, maintenance schedules, compliance documentation and driver information are accurately maintained. You will play a key role in supporting the smooth day-to-day operation of the fleet while ensuring that legal, regulatory and organisational requirements are met.

Key Responsibilities

Your responsibilities will include:

• Maintaining accurate and up-to-date fleet records, including vehicle registrations, insurance, MOTs and servicing schedules.
• Monitoring vehicle compliance requirements, including inspections, servicing, road tax, insurance and other statutory obligations.
• Receiving, logging and administering PCNs, Notices of Intended Prosecution (NIPs), parking fines, congestion charges, toll violations and other vehicle-related offences.
• Coordinating planned and reactive vehicle maintenance, repairs, servicing, inspections and breakdown recovery.
• Supporting drivers and operational teams with fleet-related queries, vehicle allocations and bookings.
• Building positive working relationships with leasing companies, maintenance providers, insurers, fuel card suppliers and other contractors.
• Producing fleet reports and analysing data relating to vehicle utilisation, maintenance, compliance, accidents and associated costs.
• Supporting the administration of vehicle accidents, insurance claims and incident investigations.

About You

To succeed in this role, you will be highly organised, detail-oriented and confident managing a varied workload. We are looking for someone who is comfortable working independently while also collaborating effectively with colleagues and external partners.

Ideally, you will have:

• Experience in an administrative or support role, preferably within a fleet, transport, logistics or vehicle management environment.
• Knowledge of fleet administration and vehicle compliance requirements.
• Experience processing PCNs, NIPs, traffic violations or similar compliance-related matters.
• An understanding of vehicle maintenance, servicing, MOT requirements, road tax and insurance processes.
• Strong IT skills, particularly in Microsoft Excel, Outlook and Word..
• Excellent written and verbal communication skills.
• Strong organisational and time-management abilities.
• Strong problem-solving and investigative skills.
• A customer-focused mindset and the ability to build positive working relationships.
• Full UK Driving license

What's on Offer

• Immediate starts available
• Ongoing work
• Temp-to-perm opportunity for the right candidate
• Weekly pay
• Opportunity to join a well-established company