Flagship Store Leader, Retail Operations

SKIMS; City of Westminster; On-site; GBP 42,000 - 64,000; Full time

Job summary

SKIMS is seeking a Store Leader for our Regent Street flagship in London. You will translate retail strategy into exceptional in-store execution, balancing strategic leadership with hands-on operations.

You will drive inventory accuracy, product flow, replenishment, and shrink control while delivering an outstanding customer experience. As a Store Leader, you will guide Assistant Store Leaders and Team Members, collaborate with various departments, and uphold brand standards with a focus on

Qualifications

• 2–4 years of experience in retail leadership or operations.
• Strong knowledge of inventory systems, shipment handling, and operational processes.
• Strong customer service mindset and ability to resolve issues effectively.
• Excellent communication and team leadership skills.
• Ability to stand, move throughout the store, and lift up to 40 pounds.

Responsibilities

• Support daily store operations with a focus on operational excellence and consistent process execution.
• Oversee back of house operations including shipment, inventory accuracy, and stockroom organization.
• Manage replenishment, size integrity, and product availability.
• Own damaged processing, returns, and inventory-related operational tasks.
• Maintain store supplies, equipment, and technology.
• Ensure adherence to operational policies, safety standards, and loss prevention protocols.
• Provide strong floor leadership during peak hours, modeling customer-focused service.
• Lead team training on product knowledge, fit, and function.

Skills

Retail leadership

Inventory systems

Customer service

Team leadership

Communication

Problem solving

Job description

SKIMS is seeking a Store Leader for our Regent Street flagship in London. You will translate retail strategy into exceptional in-store execution, balancing strategic leadership with hands-on operations.

You will drive inventory accuracy, product flow, replenishment, and shrink control while delivering an outstanding customer experience. As a Store Leader, you will guide Assistant Store Leaders and Team Members, collaborate with various departments, and uphold brand standards with a focus on