Flagship Retail Sales & Service Leader

ALO YOGA; Greater London; On-site; GBP 42,000 - 60,000; Full time

Job summary

ALO YOGA is seeking a Sales & Service Manager to lead the store's guest experience and sales strategy. This full-time role sits on the store leadership team and focuses on achieving business targets while elevating team talent.

You will partner with the General Manager to build and deploy the Sales & Service plan, coach staff, and ensure alignment with ALO's guiding principles. The position requires strong communication and a proactive, entrepreneurial mindset.

Qualifications

• Leadership experience in retail or related industry.
• Strong communication skills, verbal and written.
• Agile with ability to handle multiple tasks in a changing environment.
• Motivated to drive business in a fast-paced setting.
• Independent work ethic with accountability.

Responsibilities

• Investigate sales opportunities and address gaps with leadership.
• Guide Sales & Service team to deliver exceptional guest experience.
• Build client relationships daily with customers.
• Ensure effective floor coverage and selling initiatives.
• Partner with GM to implement Sales & Service strategy.

Skills

Leadership

Interpersonal communication

Agile

Entrepreneurial mindset

Time management

Tools

MS Office

Job description

ALO YOGA is seeking a Sales & Service Manager to lead the store's guest experience and sales strategy. This full-time role sits on the store leadership team and focuses on achieving business targets while elevating team talent.

You will partner with the General Manager to build and deploy the Sales & Service plan, coach staff, and ensure alignment with ALO's guiding principles. The position requires strong communication and a proactive, entrepreneurial mindset.