Experiential Sales Associate – Brand & Community

ALO YOGA; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

ALO YOGA seeks a Sales Associate to help achieve store sales goals by delivering authentic, brand-aligned experiences. You will educate customers on products, fabrics, and care while building lasting client relationships on the shop floor in a team-driven, feedback-friendly environment.

Role requires willingness to work flexible hours, including evenings and weekends, and active engagement with store initiatives and product launches to support guest satisfaction and community culture.

Qualifications

• Preferred prior work experience in a client-centric, sales environment.
• Passion for customer service and delivering exceptional experiences.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships.
• Aligns with and embodies ALO's Guiding Principles.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Ability to stand and move for an entire shift.
• Proof of right to live and work in the UK.

Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO's initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Skills

Client-centric sales

Customer service

Self-motivated

Empathy & relationships

Guiding Principles

Lift 50 lbs

Mobility & safety

Stamina for shift

Right to work in UK

Job description

ALO YOGA seeks a Sales Associate to help achieve store sales goals by delivering authentic, brand-aligned experiences. You will educate customers on products, fabrics, and care while building lasting client relationships on the shop floor in a team-driven, feedback-friendly environment.

Role requires willingness to work flexible hours, including evenings and weekends, and active engagement with store initiatives and product launches to support guest satisfaction and community culture.