Flagship Luxury Store Manager — Client Experience Leader

BVLGARI; Greater London; Hybrid; GBP 52,000 - 65,000; Full time

Job summary

BVLGARI is seeking a Store Manager for our flagship New Bond Street boutique in London. Reporting to the Country Managing Director, you will drive commercial performance and deliver an outstanding client experience while inspiring and leading a high-performing team.

As Store Manager you will coach, strategize, and champion brand values, ensuring front and back-of-house excellence and seamless client journeys across all touchpoints.

Qualifications

• Luxury retail leadership experience is essential.
• Proven track record delivering exceptional client experiences and driving sales.
• Fluent in English with excellent communication and interpersonal skills.

Responsibilities

• Lead flagship store operations and commercial performance.
• Drive sales objectives and KPIs while maintaining exceptional client service.
• Develop clienteling strategies and events to grow the local client base.

Skills

Client-centric

Team leadership

Sales-driven

Clienteling

Brand stewardship

Strategic thinking

Communication

Coaching

People development

Job description

BVLGARI is seeking a Store Manager for our flagship New Bond Street boutique in London. Reporting to the Country Managing Director, you will drive commercial performance and deliver an outstanding client experience while inspiring and leading a high-performing team.

As Store Manager you will coach, strategize, and champion brand values, ensuring front and back-of-house excellence and seamless client journeys across all touchpoints.