Flagship Luxury Client Advisor & Stylist

OTB; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

Jil Sander in New Bond Street, London is seeking a Client Advisor to deliver an exceptional luxury experience, welcoming clients with professionalism and warmth while representing the brand's heritage and aesthetic.

You will build long-term relationships, provide tailored styling advice, and drive sales through cross-selling and personalized service, maintaining accurate client records and contributing to a collaborative boutique culture.

Qualifications

• Minimum 3–5 years' experience in luxury fashion retail.
• Proven track record of achieving and exceeding sales and client development objectives.
• Excellent clienteling and CRM management skills.

Responsibilities

• Deliver an exceptional luxury experience, welcoming every client with professionalism and care.
• Represent and communicate the values and aesthetic vision of Jil Sander at every interaction.
• Build long-term relationships and create memorable experiences to encourage repeat business.
• Provide tailored styling advice by understanding each client's lifestyle and wardrobe needs.
• Guide clients through the sales journey, identifying cross-selling opportunities while maintaining a client-first approach.
• Maintain an active client portfolio with CRM, regular outreach, and after-sales service.

Skills

Luxury retail

Clienteling

CRM management

Interpersonal skills

Sales targets

Tools

CRM software

POS systems

Job description

Jil Sander in New Bond Street, London is seeking a Client Advisor to deliver an exceptional luxury experience, welcoming clients with professionalism and warmth while representing the brand's heritage and aesthetic.

You will build long-term relationships, provide tailored styling advice, and drive sales through cross-selling and personalized service, maintaining accurate client records and contributing to a collaborative boutique culture.