Flagship In-Store Visual Merchandiser

POP MART UK CORPORATION LTD; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Monthly gifts

Bonus scheme

EAP

Training & development

Team events

40h workweek

Job summary

POP MART UK seeks a Flagship In-Store Visual Merchandiser to own daily visual expression at our London flagship. You will work with the Store Manager and regional teams to translate global VM direction into a consistent brand environment, guiding the store team to maintain high-standards.

The role requires hands-on VM execution, team leadership, and commercial awareness, with flexibility for early mornings, late shifts, and occasional travel within the UK.

Qualifications

• 3+ years of visual merchandising in fast-paced retail environments.
• Strong portfolio with brand-aligned displays and spatial planning.
• Excellent communication and leadership to train store teams.
• Willingness to travel to other UK locations and work varied shifts.

Responsibilities

• Conduct pre-opening checks on displays, props, lighting and cleanliness to ensure impeccable standards.
• Plan larger VM moves (rotations, launches, window changes) ahead of openings.
• Lead and train store teams to uphold VM guidelines and responsibilities.
• Manage VM inventory, stock presentation, and display updates across categories.
• Collaborate with regional VM and Head of Visual Merchandising on longer-term strategy.
• Install new window displays and post-launch updates to reflect merchandising direction.

Skills

Visual merchandising

Team leadership

Communication

Attention to detail

Education

Tertiary qualification in Visual Merchandising / Retail Design

Job description

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.Flagship In-Store Visual MerchandiserIndustry: Designer toys and collectible piecesLocation: London (POP MART UK Flagship Store)Job type: Full time, PermanentAbout POP MARTPOP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.For more information, please visit www.popmart.com and our LinkedIn Career page.What to ExpectPOP MART is a fast-paced company with a young and multicultural team where you can expect to:Contribute to a fast-growing European business that combines retail, art, and creative storytellingWork with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiencesGrow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideasBenefitsPOP MART offers our employees:Monthly appreciation gifts featuring our latest POP MART designsA structured bonus scheme linked to company and individual performanceAccess to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing supportTraining and development programmes that build both professional skills and creative thinkingRegular team events that bring our people together to share ideas and celebrate our workJoin Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid LunchThe Role and CandidateWe are searching for a Flagship In-Store Visual Merchandiser to own the day-to-day visual expression of our new London flagship, working closely with the Store Manager, Regional Visual Merchandiser and the Head of Visual Merchandising to keep visual standards running smoothly from opening to close.This role combines hands-on VM execution with in-store team leadership and commercial awareness. You'll be the key VM point of contact within the store, translating regional and global VM direction into a consistently impeccable, brand-true environment, while also training and guiding the wider store team to share responsibility for visual standards.This is an exciting opportunity to join POP MART ahead of the opening of a brand-new flagship store in London. The role requires strong organisational skills, excellent communication abilities, and a genuine passion for visual merchandising. Your enthusiasm for designer collectible pieces will make you a competitive candidate.ResponsibilitiesConduct pre-opening window and store checks — product positioning, props, styling, lighting, and overall cleanliness — ensuring standards are impeccable before doors open.Check VM standards, and placement across all product categories, updating displays where items have sold out or need refreshing.Plan larger VM moves (department updates, rotations, new launches, window and display changes) for pre-opening hours; carry out smaller updates during trading hours.Empower the wider store team to share responsibility for maintaining VM standards throughout the day.Oversee product displays and stock presentation, ensuring all categories are consistently well represented and last pieces are replaced promptly.Ensure the closing team completes a VM checklist so displays are reset and ready for the following day.Manage VM prop inventory — stocktaking, proper storage, organisation, and availability for use.Establish structured communication with the Regional Visual Merchandiser, flagging product newness, shortages, and improvement suggestions based on trading patterns.Conduct regular floor walks with the Store Manager, Area Manager and Head of Retail to review standards and discuss longer-term visual strategy.Lead VM training for new store team members and provide ongoing guidance on VM guidelines.Lead preparation for seasonal launches — product visibility, delivery readiness, and installation timing — in partnership with the Regional Visual Merchandiser and Head of Visual Merchandising.Install new window displays and product launches, then update in-store displays post-launch to reflect the new merchandising.Localise global and regional VM direction for the flagship store and UK audience and analyse customer engagement and sales data to refine display effectiveness.Support new store openings and marketing events elsewhere in the UK network as needed.Be available to work flexible hours, including early mornings, evenings, weekends and occasional overnight shifts around launches or major visual changes.Required QualificationsTertiary qualification in Visual Merchandising, Retail Design, Event Setup, or a related field.3+ years of proven experience in visual merchandising within a fast-paced, high-footfall retail environment — flagship or premium lifestyle brand experience is a strong advantage.A strong portfolio demonstrating creative, brand-aligned display concepts and spatial planning.Exceptional attention to detail, with a hands-on approach to daily store presentation.Confident communicator, able to lead and train store teams and collaborate across multicultural, cross-functional teams.Comfortable making fast, confident VM decisions in response to a changing shop floor.Willingness and flexibility to work early, late, or overnight shifts around launches, and to travel to other UK locations as required.Desirable but Not EssentialExperience in window and set merchandising within a global brandExperience with designer toys, collectibles, or fashion accessoriesStrong understanding of local market trends and customer preferences in the designer toy or collectibles sectorFamiliarity with Asian pop culture and current designer toy trends, including the role of social media in customer engagement and brand perceptionIf you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employeesbecause of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because ofany other status or condition protected by applicable federal, state or local law.