Fixed-Term Performance & Insight Partner – Strategy & Data

Niyaa People Ltd; Chelmsley Wood; On-site; GBP 56,000 - 64,000; Full time

Benefits offered by this job

Salary £56,000 per annum

Fixed-term contract until March 2027

Job summary

Niyaa People Ltd is seeking a seasoned Performance & Insight Business Partner to shape performance and decision-making across a Housing Association on a fixed-term contract to March 2027. You will translate complex data and customer research into actionable insights, guide strategic choices and drive improvement through dashboards and reports.

You will work with senior stakeholders, manage projects, and develop KPIs with service leads, while coordinating regulatory reporting and collaborating

Qualifications

• Substantial experience in performance reporting, business intelligence, data analysis, insight or a closely related discipline.
• Experience of both qualitative and quantitative research, ideally including customer research.
• Ability to translate complex data, performance information and technical concepts into clear recommendations.
• Demonstrable experience of influencing, advising and constructively challenging senior leaders and stakeholders.
• Experience developing and maintaining performance frameworks, scorecards, dashboards or management reports.
• Confidence with technology and the ability to work with ICT and manage data-related projects.
• Experience managing relationships with external partners and account managers, ensuring projects are delivered effectively and to deadline.
• Excellent analytical and problem-solving skills, with strong accuracy and attention to detail.
• Strong written and verbal communication skills, including presenting performance information to senior leaders and non-technical audiences.
• Strong working knowledge of Microsoft Excel; Power BI experience is highly desirable.

Responsibilities

• Developing and delivering performance reports, dashboards, scorecards and briefings for colleagues, senior leaders, Board and committee members.
• Analyzing performance against targets, trends and benchmarks, explaining material variation and identifying risks and opportunities.
• Translating complex data into clear recommendations that support strategic and operational decision-making.
• Leading and supporting customer research projects, including qualitative and quantitative approaches.
• Working with service leads and data owners to develop meaningful KPIs that support priorities.
• Supporting regulatory and statutory reporting by coordinating evidence and meeting deadlines.
• Collaborating with ICT and internal teams to manage data and technology-related projects.
• Managing relationships with external partners and account managers to keep projects on track.

Job description

Niyaa People Ltd is seeking a seasoned Performance & Insight Business Partner to shape performance and decision-making across a Housing Association on a fixed-term contract to March 2027. You will translate complex data and customer research into actionable insights, guide strategic choices and drive improvement through dashboards and reports.

You will work with senior stakeholders, manage projects, and develop KPIs with service leads, while coordinating regulatory reporting and collaborating