First Line Manager - Warehouse

Deutsche Post DHL Group; Coventry; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Discretionary bonus

Pension contribution (8% employer, 4%‑

Employee contribution

GP consultations

Discounts

Loans and mortgage advice

Job summary

DHL Supply Chain is seeking a Warehouse First Line Manager in Coventry. You will supervise safe, efficient operations, ensuring adherence to Work Instructions and training protocols while driving continuous improvements and new standards.

You’ll lead a team, communicate KPIs, and align shift planning with volume forecasts. The role requires a proactive leader with logistics experience, strong IT skills, and a passion for problem-solving.

Qualifications

• Previous First Line Manager experience.
• IT literate with Microsoft Office packages.
• Experience of working in a busy supply chain environment.
• Strong operational knowledge of logistics and warehousing.
• Strategic mindset and problem-solving.
• Natural leader with excellent communication skills.

Responsibilities

• Supervise the running of a safe and efficient operation, following guidelines to achieve standards and defined outcomes for your shift.
• Ensure processes established on Work Instructions and trainings on Excellence School.
• Identify and implement new standards to improve operation.
• Communicate Objectives & KPIs to your team and track results in reports.
• Understand Roles & Responsibilities for your position and team.
• Update Daily resource planning for the next shift based on volume data.

Skills

First Line Manager

IT Literate

Experience in supply chain

Logistics & warehousing knowledge

Leadership & communication

Tools

Microsoft Office

Job description

Pay Rate: £30,000 to £32,000 (Dependent on Experience)
Grade: N
Contract Type: Permanent (Full-Time)
Shift patterns: Tuesday to Saturday OR Sunday to Thursday (To be confirmed at interview*), 7am to 3pm & 3pm to 11pm
Location: Coventry

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Warehouse First Line Manager!

If you're a proactive leader with a passion for logistics, we want you on our team!

WHAT YOU'LL DO

• Supervise the running of a safe and efficient operation, working within clear guidelines to help achieve Operational Standards and defined outcomes for your responsibility area / shift approach.
• Ensure current processes established on Work Instructions and trainings on Excellence School.
• Identify and bring new standards to operation.
• Communicate Objectives & KPIs applicable to your team (coordinators), align the expected frequency for tracking them, how the results are calculated and on which reports they can find the results
• Have clear understanding of Roles & Responsibilities applicable to your position and to your team
• Update Daily resource planning for next shift, based on latest volume and volume profile information

THIS ROLE WOULD SUIT PEOPLE WHO

• Previous First Line Manager Experience
• IT Literate, With Microsoft Office Packages
• Experience of working in a busy supply chain environment
• Have strong operational knowledge of logistics and warehousing
• Have a strategic mindset and a passion for problem-solving.
• You're a natural leader with excellent communication skills, able to inspire and engage your team

WHY JOIN US?

• Discretionary bonus based on performance
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 28/09/2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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