First Line Manager

DHL Supply Chain; Hemington; On-site; Confidential; Full time

Benefits offered by this job

Pension scheme with 8% employer + 4%员工

Free confidential 24/7 GP

Retail and lifestyle discounts

Loans and savings schemes

Mortgage advice

Job summary

DHL Supply Chain in the Midlands is seeking a Warehouse First Line Manager to lead day-to-day operations at our Kegworth site. You will drive performance, safety and teamwork across the warehouse, ensuring smooth workflow and meeting customer expectations.

You will oversee shifts between 7am–3pm or 3pm–11pm, manage a designated department, promote health and safety, monitor KPIs and report insights to improve efficiency. The role is permanent with 40 hours per week.

Qualifications

• Proven experience in a similar role within a fast-paced warehouse or complex supply chain environment.
• Demonstrated people management skills, with experience leading, coaching and developing teams.
• Strong IT literacy, including confident use of Microsoft Office and warehouse management systems.
• Excellent verbal and written communication skills, with the ability to engage clearly at all levels.
• Strong organisational skills and the ability to work effectively under pressure while maintaining high standards.

Responsibilities

• Manage the day-to-day operations of a designated warehouse department, working collaboratively with other teams to maximise overall productivity.
• Oversee and promote a safe working environment, ensuring full compliance with Health & Safety standards and procedures.
• Delegate daily tasks effectively to direct reports, providing guidance, monitoring progress, and ensuring all deadlines are safely met within agreed timeframes.
• Monitor, analyse and report on KPIs, supporting management with insights to improve performance and operational efficiency.
• Ensure consistent delivery of high work standards by communicating expectations clearly and coordinating resource levels to meet operational demands.

Skills

People management

IT literacy

Communication skills

Organisational skills

Time management

Tools

Microsoft Office

Warehouse Management Systems

Job description

Salary: £30,000 - £33.237

Grade: RCS N

Contract Type: Permanent

Shift patterns: 40 hours per week, Monday - Friday 7am – 3pm OR 3pm - 11pm

Location: Kegworth - DE74 2BF

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Warehouse First Line Manager to lead the day‑to‑day running of warehouse operations, driving performance, safety, and teamwork across the site.

what You'll Do

• Manage the day‑to‑day operations of a designated warehouse department, working collaboratively with other teams to maximise overall productivity
• Oversee and promote a safe working environment, ensuring full compliance with Health & Safety standards and procedures
• Delegate daily tasks effectively to direct reports, providing guidance, monitoring progress, and ensuring all deadlines are safely met within agreed timeframes
• Monitor, analyse and report on KPIs, supporting management with insights to improve performance and operational efficiency
• Ensure consistent delivery of high work standards by communicating expectations clearly and coordinating resource levels to meet operational demands

this Role Would Suit People Who

• Proven experience in a similar role within a fast‑paced warehouse or complex supply chain environment
• Demonstrated people management skills, with experience leading, coaching and developing teams
• Strong IT literacy, including confident use of Microsoft Office and warehouse management systems
• Excellent verbal and written communication skills, with the ability to engage clearly at all levels
• Strong organisational skills and the ability to work effectively under pressure while maintaining high standards

WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

who We Are

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs. #DSCUKICF