Fire & Security Service Engineer

Recruitment Helpline Ltd; Newbury; On-site; GBP 32,000 - 43,000; Full time

Benefits offered by this job

Company vehicle

Phone/Tablet

Uniform

Pension

Ongoing manufacturer training

Overtime and on-call allowance

Job summary

Recruitment Helpline Ltd in Berkshire is seeking an experienced Fire & Security Service Engineer to service, maintain and fault-find on fire detection, alarm and security systems across commercial, industrial and residential sites. You will work across the South of England with a company vehicle and on-call allowances.

A full UK driving licence is essential; on-going manufacturer training and the ability to work independently across multiple sites are required.

Qualifications

• Proven experience as a Fire & Security Service Engineer.
• Strong fault-finding and diagnostic skills.
• Full UK Driving Licence.
• Good communication and customer service skills.

Responsibilities

• Access Control Systems.
• CCTV Systems (IP & Analogue).
• Fire Alarm Systems (Addressable & Conventional).
• Intruder Alarm Systems.
• Emergency Lighting.
• Emergency call-out response and reactive maintenance.
• Planned preventative maintenance in accordance with contract schedules.
• Diagnosing system faults and carrying out repairs efficiently.
• Testing and verifying system operation following repairs.
• Completing electronic service reports and certification.
• Liaising professionally with customers and site representatives.
• Advising customers of remedial works and system improvements where required.
• Ensuring compliance with current British Standards and company procedures.
• Maintaining company tools, equipment and vehicle.

Skills

Fire & Security Systems

Fault finding

Driving licence

Customer service

Tools

Paxton

Texecom

Advanced

Hikvision

Job description

A Fire & Security Service Engineer is required for a full-time, permanent position based in Newbury, covering Berkshire and the South of England. The role involves servicing, maintaining and fault-finding on fire detection, alarm and security systems across commercial, industrial and residential sites. Candidates should have proven experience with fire and security equipment, strong diagnostic skills and a full UK driving licence. A competitive salary is offered, dependent on experience. Benefits include a company vehicle, phone or tablet, uniform, pension, ongoing manufacturer training, plus overtime and an on-call allowance. The successful engineer will join a long-established contractor delivering installation, service and maintenance solutions. An excellent opportunity for an experienced Fire & Security Service Engineer to join a well-established company.

Job Type: Full-Time, Permanent.

Salary: Competitive Salary – Depending on Experience.

Location: Berkshire with travel throughout the South of England Company Benefits: Company vehicle, company phone/tablet, uniform, pension, ongoing manufacturer training, overtime and on-call allowance.

About The Company

They are a long-established electrical, data and security contractor delivering high-quality installation, service and maintenance solutions across commercial, industrial and residential environments. They are looking for an experienced Fire & Security Service Engineer to join their growing team. This is an excellent opportunity for a motivated engineer with strong fault-finding skills who enjoys working across a variety of fire and electronic security systems while delivering excellent customer service.

About The Role

As a Fire & Security Service Engineer, you will be responsible for the planned preventative maintenance (PPM), reactive call-outs, fault diagnosis, repair and commissioning support of fire and security systems across our customer portfolio. You will work independently across multiple sites, ensuring all systems remain compliant, operational and maintained to the highest standards. The role includes participation in an out-of-hours on-call rota to provide emergency breakdown support.

Key Duties

• Access Control Systems.
• CCTV Systems (IP & Analogue).
• Fire Alarm Systems (Addressable & Conventional).
• Intruder Alarm Systems.
• Emergency Lighting.
• Emergency call-out response and reactive maintenance.
• Planned preventative maintenance in accordance with contract schedules.
• Diagnosing system faults and carrying out repairs efficiently.
• Testing and verifying system operation following repairs.
• Completing electronic service reports and certification.
• Liaising professionally with customers and site representatives.
• Advising customers of remedial works and system improvements where required.
• Ensuring compliance with current British Standards and company procedures.
• Maintaining company tools, equipment and vehicle.

Candidate Requirements

Essential

• Proven experience as a Fire & Security Service Engineer.
• Strong fault-finding and diagnostic skills.
• Relevant manufacturer training, i.e. Paxton, Texecom, Advanced, Hikvision, etc.
• Full UK Driving Licence.
• Ability to work independently and manage workload effectively.
• Good communication and customer service skills.
• Professional, reliable and personable approach.

Knowledge of relevant British Standards, including

• BS 5839.
• BS 7671 (where applicable to system supplies).
• PD 6662 / BS EN 50131.
• BS 8243.

Desirable

• FIA training or equivalent.
• SSAIB / NSI environment experience.
• IPAF and PASMA qualifications.
• ECS / CSCS card.
• Asbestos Awareness.
• First Aid at Work.
• Networking knowledge for IP CCTV and access control systems.

On-Call Requirement

This role includes participation in a rotating 24/7 on-call service.

• Respond to emergency customer call-outs.
• Diagnose and rectify faults where possible.
• Escalate issues where additional works are required.
• Receive an on-call allowance together with applicable overtime payments.

Compliance & Screening

Due to the nature of our client portfolio, successful applicants will be required to undergo:

• Enhanced DBS Check.
• Employment screening and referencing.
• Right to Work verification.
• Relevant security screening where required for client sites.

The employer fully supports Equality in Employment.

All employment is decided based on qualifications, merit and business need.