Fire & Security Minor Works Engineer – East Midlands

Mitie; East Midlands; On-site; GBP 32,000 - 46,000; Full time

Job summary

Mitie Fire & Security are seeking an experienced Fire & Security Minor Works Engineer to join the East Midlands team. The role involves delivering small projects across CCTV, Access Control, Intruder and Fire Alarm Systems from inception to completion, with a focus on world-class customer service.

You will liaise with the Lead Engineer, work with subcontract labour and on-site clients, and plan routine and reactive visits while maintaining systems and stock levels.

Qualifications

• Good all-round knowledge of Fire and Security Systems
• Experience of working in a similar role previously - Fire & Security Installation Experience (minimum of 2 years)
• Technical background in electrical/electronic industry
• Experience of front-line customer contact
• Knowledge of current industry standards and able to commission multi-disciplined systems
• Self-motivated and able to organise workload, with the ability to work on own initiative
• Highly organised, professional and computer literate

Responsibilities

• Liaise with the Lead Engineer on all troublesome sites, including any critical issues.
• Work closely with subcontract labour and onsite clients.
• Maintain Fire & Security Systems in your region when demand requires.
• Ensure effective communication with customers and schedulers when planning site visits.
• Utilise all customer portals as directed by your Lead Engineer in accordance with the customer requirements.
• From time to time, you may be required to support the Service Engineers on particular jobs, and occasionally work slightly out of your designated postcode area.
• Plan and respond to routine and reactive call visits in your area.
• Maintain your stock levels with support from the Stores team.
• Attend training sessions as and when required.
• Attend Engineering team meetings as and when required.
• Identify any personal training and development needs to help you provide the best possible customer service.

Job description

Mitie Fire & Security are seeking an experienced Fire & Security Minor Works Engineer to join the East Midlands team. The role involves delivering small projects across CCTV, Access Control, Intruder and Fire Alarm Systems from inception to completion, with a focus on world-class customer service.

You will liaise with the Lead Engineer, work with subcontract labour and on-site clients, and plan routine and reactive visits while maintaining systems and stock levels.