Fire & Security Minor Works Engineer

Marlowe Fire and Security; Enfield; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a dedicated Fire & Security Minor Works Engineer to join their team. This role involves collaborating on small projects, including CCTV and Fire Alarm Systems, ensuring exceptional customer service throughout. Candidates should have a solid understanding of Fire and Security systems, with at least three years of relevant experience. The company values internal growth and offers comprehensive training, competitive packages, and a commitment to diversity and inclusion. If you're self-motivated and ready to make a difference in the industry, this opportunity is for you.

Benefits

Company van with fitted vaults

Access to our Academy and external training

Six training days annually

Royal London Pension Scheme

Life Assurance (4x salary)

Employee Recognition Scheme

Referral bonuses (up to £1,000)

Paid holidays, including bank holidays

Additional holiday days based on service

Mental Health & Well-being support

Qualifications

• At least 3 years' experience in Fire & Security installation.
• Knowledge of industry standards and ability to commission systems.

Responsibilities

• Liaise with the Lead Engineer on challenging sites.
• Coordinate with subcontractors and onsite clients.
• Plan and respond to routine and reactive calls.

Skills

Fire and Security Systems Knowledge

Customer Service

Technical Background in Electrical/Electronic Industries

Organizational Skills

Self-Motivation

Tools

Gent

Notifier

Galaxy

Hikvision

Paxton

Job description

Fire & Security Minor Works Engineer - Enfield, Watford, Ilford, London Area

Marlowe Fire & Security, a specialist within Marlowe Fire and Security Group, is seeking an experienced Fire & Security Minor Works Engineer to join their team.

Role Overview

The role involves collaborating with the Minor Works / Installations Team on small projects from start to finish, including CCTV, Access Control, Intruder, and Fire Alarm Systems. The successful candidate will contribute to the team, delivering exceptional customer service and being rewarded for it.

Key Responsibilities

1. Liaise with the Lead Engineer on challenging sites and critical issues.
2. Coordinate with subcontractors and onsite clients.
3. Maintain Fire & Security Systems within your region as needed.
4. Communicate effectively with customers and schedulers for site visits.
5. Utilize customer portals as directed by your Lead Engineer.
6. Support Service Engineers on specific jobs and occasionally work outside your designated postcode.
7. Plan and respond to routine and reactive calls in your area.
8. Manage stock levels with support from the Stores team.
9. Attend training sessions and team meetings as required.
10. Identify personal training needs to enhance customer service.

Systems We Work With

Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec

Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco

CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems

Access Control: Paxton, PAC, Salto

Candidate Profile

We seek candidates with:

• Solid knowledge of Fire and Security Systems.
• At least 3 years' experience in a similar role involving Fire & Security installation.
• Technical background in electrical/electronic industries.
• Experience with customer-facing roles preferred.
• Knowledge of industry standards and ability to commission multi-disciplined systems.
• Self-motivated, organized, and able to work independently.
• Professional, well-presented, and computer literate.
• Valid UK Driving Licence.

Employee Benefits

We offer competitive packages, including:

• Company van with fitted vaults
• Access to our Academy and external training
• Six training days annually
• Royal London Pension Scheme
• Life Assurance (4x salary)
• Employee Recognition Scheme
• Referral bonuses (up to £1,000)
• Paid holidays, including bank holidays
• Additional holiday days based on service
• Mental Health & Well-being support
• Career development opportunities
• Four-day induction program

Our Commitment

We promote internal growth and development, aiming to be the employer of choice in the Fire & Security industry. We value diversity and inclusion and support equal opportunities. Please inform us if you need any adjustments during the recruitment process.

Right to Work

Marlowe Fire & Security Group does not sponsor visas. Applicants must have the legal right to work in the UK.