Fire & Security Installations Scheduler

Thrive SW; Bath; On-site; GBP 26,000 - 28,000; Full time

Job summary

Thrive SW in Bath (Office-Based) is seeking an organised Installation Coordinator to join our team. You will coordinate engineers, schedule installs, procure materials, and handle project administration while delivering excellent customer service.

Working closely with the Group Installation Manager and Assistant Project Managers, you will help ensure projects are delivered efficiently, on time, and within budget.

Qualifications

• Experience in coordinating, scheduling or administration roles.
• Ability to prioritise multiple tasks with excellent organisational skills.
• Strong written and verbal communication skills with high attention to detail.
• Proactive, problem-solving mindset with IT literacy and adaptability.

Responsibilities

• Proactively schedule installation engineers based on availability, location and skill set.
• Contact customers to arrange installation dates and confirm appointments via email.
• Mobilise installation projects using the CRM and finance systems.
• Ensure RAMS are completed and issued to clients before works commence.
• Liaise with engineers and Assistant Project Managers via phone, Teams and email.
• Monitor live jobs to capture additional works and return visits.
• Raise work orders and purchase orders using the CRM system.

Skills

Coordination

Scheduling

Administration

Organisational skills

Communication

Attention to detail

Problem solving

Microsoft Office

Tools

Word

Excel

PowerPoint

Job description

Thrive SW in Bath (Office-Based) is seeking an organised Installation Coordinator to join our team. You will coordinate engineers, schedule installs, procure materials, and handle project administration while delivering excellent customer service.

Working closely with the Group Installation Manager and Assistant Project Managers, you will help ensure projects are delivered efficiently, on time, and within budget.