Fire & Security Admin: Service & Compliance Pro

Jones Lang LaSalle Incorporated; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Life Assurance

Private medical scheme

Job summary

Jones Lang LaSalle Incorporated in Central London is seeking an Administrator to provide high-quality admin and back-office support to operations and clients. You will ensure efficient administration for service & maintenance, and contribute to process improvements across the team.

You will coordinate PPM, reactive, project and quoted works, update IT/CAFM systems, raise orders, manage timesheets and support sales teams, with a focus on accuracy and timely delivery.

Qualifications

• Previous experience in a similar administrative role, preferably in customer service.
• Experience within the Fire & Security sector would be advantageous but FM or engineering experience is essential.
• Excellent organisational and time management skills with attention to detail.

Responsibilities

• Provide high-quality administration and back-office support to operational teams and clients.
• Plan and coordinate PPM, reactive, project and quoted works with correct labour resource allocation.
• Update IT/CAFM systems with works, ensuring KPI/SLA targets are met.
• Raise reactive work orders and purchase orders; manage contract files and sub-contractor data.
• Prepare weekly/monthly applications for payment and liaise on invoices with clients.
• Support sales teams and manage timesheets and expense documentation.

Skills

Organisational skills

Time management

Communication skills

CRM software

Tools

Microsoft Office Suite

CRM software

Job description

Jones Lang LaSalle Incorporated in Central London is seeking an Administrator to provide high-quality admin and back-office support to operations and clients. You will ensure efficient administration for service & maintenance, and contribute to process improvements across the team.

You will coordinate PPM, reactive, project and quoted works, update IT/CAFM systems, raise orders, manage timesheets and support sales teams, with a focus on accuracy and timely delivery.