Fire & Security Admin: Compliance, PPM & Client Support

Hall & Kay; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays (or

Contributory company pension scheme

Life Assurance

Private medical scheme

Job summary

Hall & Kay is seeking an Administrator to provide high-quality back-office and admin support to operational teams and clients. You will help streamline processes, manage PPM/ reactive works, and ensure timely reporting and documentation.

The role is office-based in Central London, offering 36.5 hours per week with benefits including pension, private medical, and life assurance. Strong organisational and communication skills are essential for success in a dynamic environment.

Qualifications

• Previous experience in a similar administrative role, preferably in customer service.
• Excellent organisational and time management skills with the ability to prioritise tasks and meet deadlines.
• Strong attention to detail and accuracy.
• Proficient in using Microsoft Office Suite and CRM software.

Responsibilities

• Contribute to effective communications and provide operational support for service maintenance activities.
• Respond promptly and professionally to customer requests and liaise with clients and internal teams.
• Ensure compliance with contract specifications and provide monthly reports to clients.
• Raise reactive work orders, manage purchase orders and renew sub-contractor contracts.
• Maintain KPI/SLA data by updating IT/CAFM systems and ensuring timely data entry.
• Support procurement, invoicing queries, and general back office duties.

Skills

Organisational skills

Time management

Communication

Problem-solving

Teamwork

Initiative

Tools

Microsoft Office

CRM software

Job description

Hall & Kay is seeking an Administrator to provide high-quality back-office and admin support to operational teams and clients. You will help streamline processes, manage PPM/ reactive works, and ensure timely reporting and documentation.

The role is office-based in Central London, offering 36.5 hours per week with benefits including pension, private medical, and life assurance. Strong organisational and communication skills are essential for success in a dynamic environment.